We have a house on island and take the Steamship fast boat to get to Nantucket. No pets (except for service assistance animals) are allowed in any food service area. From there, follow the instructions in this guide:eNews and Travel Alerts. Children under the age of 13 must be accompanied by an adult (a person 13 years of age or older) who is responsible for their care and conduct during the passage. The Steamship Authority. From there, enter your cell phone and choose your preferences. Existing vehicle reservations will be honored at Authority terminals, and rescheduling and cancellation fees will be waived. From there, navigate to the My Profile section. 228 Palmer Avenue Falmouth, MA 02540 Exceptions are made for customers with disabilities who need to travel with their vehicles, emergency situations, disruptions in service and other unusual circumstances. Can children travel on the ferries unaccompanied? Nantucket to Hyannis TRADITIONAL FERRY Depart Nantucket-Arrive Hyannis Please consult the Customer Handbook for eligibility requirements. Can I bring a firearm or other dangerous article with me on the ferry? . Standby vehicles that are not transported by the end of the day are required to leave our property when the terminal closes for the night, and they are not given any priority for boarding the following day. You can choose to receive island-specific eNews as well as eNews for island residents or travelers. Vehicle reservations must be made in the name of the person traveling with the vehicle and are non-transferable from one person to another once made. Initial Report on the Possibility of a Freight Ferry Service Between Marthas Vineyard and New Bedford, 2. 2018 Summer Operating Schedules Report Appendices D - G, 3. SSA senior managers also found themselves explaining the cancellation policy for ferries after last week's storm. Steamship Authority cancels some Memorial Day ferry trips due to The Steamship Authority said all travel on the Vineyard route will be reservation-only through Monday, August 30. A wind advisory is in effect for Monday night. The spaces are made available on a first-come, first-served basis at the discretion of the Nantucket Terminal Manager and/or the Terminal Agent on duty. In the event that you do not remove your vehicle within the time period for which the parking charges have been paid, you will be required to pay all additional parking charges due before you can remove your vehicle from the lot. If the reservation was paid for with a ticket from a 10-ride ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. Preview. Current/real-time parking lot information is readily available by logging onto our mobile website at SteamshipAuthority.com, by calling our parking information line at (508) 775-7275 (PARK), or tuning into 1610 AM on your radio. What do I do if the parking lot does not have an entrance or exit gate? Does the Authority have a wait list for reservations? 1. Any person who is eligible to travel on an Auto Excursion Fare as well as anyone who is a year-round or seasonal resident of Martha's Vineyard or Nantucket is eligible for the Preferred Space program. Passenger reservations are not needed for our traditional ferries to Marthas Vineyard and Nantucket. For more information about our standby procedures, please click here. you are agreeing to the Twitter Developer Agreement and Developer Policy. %PDF-1.5 % An Act relative to the Steamship Authority audit report Click Here. All smoking materials (including but not limited to matches, cigars, cigarettes, e-cigarettes and pipes) must be extinguished prior to boarding. Our daily parking rates vary depending on the time of year and the location of the parking facility. Steamship Authority's Full 2023 Ferry Schedule Steamship Authority Fares: Adult $10 one-way, $20 round-trip; Child (5-12) $5 one-way, $10 round-trip; Child (under 5) free; Bicycle $4 one-way, $8 round-trip; Autos (under 17' length thru 5/14) $98 one-way, $196 round-trip; Autos (17' but under 20' length thru 5/14) $108 one-way, $216 round-trip. Seasonal Terminal, 69 South Street Firearms, other weapons, explosives, incendiaries and other dangerous articles will not be accepted for transportation except as specifically provided in Part J of the Customer Handbook. (508) 778-7633 TTY, 1 Steamboat Wharf Current Status - Steamship Authority Or simply click this link: https://www.steamshipauthority.com/about/news. https://tickets.steamshipauthority.com/main.cfm?CFID=761898&CFTOKEN=51ae77790e5d573a-2506D359-965E-F4C0-D2265CDB8005CB4A, https://public.govdelivery.com/accounts/MASSA/subscriber/new, Click here to subscribe to our eNews or manage your eNews preferences. Steamship Authority (@SteamshipMA) / Twitter Individuals traveling as a group for student-related travel in connection with an event authorized by a school or a recognized youth group are charged the student group fare under certain conditions. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. 2/4. Can I change or cancel my high-speed passenger-only reservation? The Steamship Authority has waived rescheduling and cancellation fees and will continue to honor existing reservations at terminals. PDF Change and Cancellation Policies Preview. The Steamship Authority reported that a "team of IT professionals" has been working to assess the impact of the cyber attack. Summer and Fall 2023 Vineyard Operating Schedule Report, Freight Tariff MDPU No. If you wish to receive our Travel Alerts, such as trip delays or cancellations, via Text Message, visit our website at www.SteamshipAuthority.com/email_lists. Rich Saltzberg. The fare does not include transportation for the vehicle's driver or any other passengers. Do I need a reservation for my motorcycle or bicycle? 228 Palmer Avenue Falmouth, MA . Travel between Martha's Vineyard and Woods Hole: A portion of the available Preferred Spaces are sold beginning at 7:30 am seven days prior to the island departure date, and the remaining portion of the available Preferred Spaces are sold beginning at 7:30 am on the day prior to the island departure date. Generally there are no restrictions on the use of these books. Retweet. Yes. All individuals in the group must travel together on the same dates, from the same point of origin to the same destination and back. Steamship Authority @SteamshipMA. To make that experience as stress-free as possible, we offer free shuttle service to and from our terminal. In Season (Memorial Day - October 31) - $450 and up. I have a disability. Total $ 20.00 Other Payment Need high-speed ferry tickets to or from Nantucket instead? . If made within 21 days of arrival a rain-check for full amount, less a 10% service charge, will be issued if the room can be re-rented for entire period. "The Authority. Nantucket, MA Traveling with your vehicle without a reservation is called traveling on a standby basis. (NOT part of Medical Program), Drive On/Off form - Hyannis and Nantucket - Release and Indemnification Agreement. To change a ticket to an open ticket, which can be used for up to two years from the date of purchase, please call the Reservation Office. 0 In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. It was a fantastic ship and I'll miss it. Fees may apply. At least one of those need to be matched in order to travel on a reservation, unless you are traveling on an Excursion or Preferred profile. Click here to manage your travel alert preferences. STEAMSHIP AUTHORITY - 91 Photos & 70 Reviews - Yelp Tickets and reservations are good for two years from the date of purchase instead of one to allow for greater flexibility when rescheduling plans. . While there is no dockside parking available at our Woods Hole terminal,there are several off-site lots in Falmouth. %%EOF Unfortunately, no refund can be issued for an unused reservation that was not cancelled or changed with advance notice. Steamship Authority on Twitter Please note, our high-speed ferry service to and from Nantucket is seasonal, and generally operates from April through the end of December. In such an event, we may also require the customer to reimburse us for all reasonable towing and other expenses incurred. However, they will be transported only on a space-available basis. 02543, (508) 548-3788 For more info, check out the Accessibility page. 2018 Winter and Spring Schedules Appendices A - C, 1c. Yes, you can skip the ticket line and purchase passenger tickets for our traditional ferries by using our eFerry ticketing system. Among other business Tuesday, the SSA board approved a staff request to delay the 8:30 p.m. departure from Oak Bluffs by up to 15 minutes on August 26, 27 and 28, in order to accommodate passengers leaving the Beach Road Weekend festival in Vineyard Haven, which ends at 8 p.m. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. In the event of a disruption in service, customers with reservations on cancelled trips may make new reservations or travel on standby status when service resumes. High winds cancel morning ferries - The Martha's Vineyard Times Manhattan DA Bragg, Jordan resolve dispute over deposition of former Trump prosecutor. Once boarded, passengers are not permitted to disembark without the Captains permission until the vessel has reached its destination. Home - The Bridgeport and Port Jefferson Steamboat Company Print. Is anyone eligible for a discounted fare? This service is available for an additional charge and is subject to certain conditions (including the execution of a release and indemnification agreement). Regular cell phone airtime charges apply. S.1315 193rd (Current) An Act relative to municipal equity in Steamship Authority operations. No additional passengers are included in the excursion fare. Your vehicle reservation can be changed online, by telephone or in person during our Reservation Offices normal operating hours, or in person at any of our ferry terminals, whenever those terminals are open. The Steamship Authority Reservations & Information (508) 477-8600 (508) 540-1394 TTY; Daily: 7:30 am - 4:00 pm; General Offices. If you are planning to take the high-speed passenger ferry to Nantucket, reservations are recommended especially during peak travel times including holiday weekends and the summer months of July and August. You can provide us with this number when making vehicle reservations either online or by telephone. Steamship Authority 2018 Summer Operating Schedule Report Appendix C, 2c. 2018 Proposed Summer Operating Schedule and Appendices A - B, 2b. Further, the Steamship Authoritys licensed concessionaire may not serve alcoholic beverages to any passenger while the vessel is at dockside or prior to casting off. How do I enroll in the Preferred Profile or the Preferred Excursion Profile program? Secure, on-site and off-site parking is available at both terminals in . (508) 457-5867 TTY, Union St & Water St This program provides island residents with the opportunity to make reservations to travel either seven days or one day before the date they wish to travel. To travel under the Steamship Authoritys Preferred Space Program, your vehicle must be less than 22 feet in length and listed on your Profile account. Generally, motorcycles, bicycles and mopeds do not require reservations, and tickets for their transportation can be purchased on the day of sailing at any ferry terminal. The Steamship Authority matches reservations by those three criteria. When should I arrive at the terminal? Though the second book is sold at a price that reflects no discount from our regular automobile fare, the tickets in that book have no expiration date. The Steamship Authority has done a tremendous job in doing what they can to mitigate the noise issue, Malkin said. We encourage you to arrive an hour before your departure time so you have the time you need to park your car and ride our free shuttle service to the terminal. endstream endobj 61 0 obj <. That way, you'll have time to park in one of our off-site parking lots. Manhattan District Attorney Alvin Bragg agreed Friday night to dismiss his appeal of a ruling that allowed a subpoena for testimony about the criminal prosecution of former President Donald Trump by the Republican-led committee chaired by Rep. Jim Jordan. Reservations can be made up to one hour before the requested scheduled departure. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; . We reserve a certain number of parking spaces at each of our terminals for use as handicapped parking spaces. (508) 778-7633 TTY, 1 Steamboat Wharf A person traveling under the Preferred Space Program must use the same vehicle on each segment of a round-trip, unless we specifically approve the customer's use of a different vehicle on the trip's return segment. Write a Review. endstream endobj startxref Customers need only have their reservation confirmation or reservation number upon checking in at a terminal in the event the terminal employees are unable to confirm their reservations. "The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority was the target of a ransomware attack early Wednesday, June 2, 2021," the company said. Generally yes. Bicycles do not require reservations, and tickets for their transportation can be purchased on the day of sailing at the terminal. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority announced its Headstart and reservation opening dates for the 2022 summer season. Massachusetts Steamship Authority Target of Cyber Attack - Newsweek Check steamshipauthority.com for further details. PDF 2021 Travel Tips for Martha's Vineyard Residents 2021 Summer and Fall Operating Schedule Report - Appendix C Part 2, 5. To provide island residents more assistance in traveling back and forth to the mainland for their medical and other daily living needs during the summer season when vehicle reservations are more difficult to obtain, the Headstart Reservation Program provides island residents a short opportunity to make a limited number of reservations for travel during the summer season before most of our remaining spaces are made available for reservations by the general public. The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. I also agree to abide by the policies relating to the resident excursion/preferred space and the Headstart programs. Are there any restrictions on the use of the 10-ride high-speed ferry ticket books? Reservations can be made up to two hours before the scheduled departure. Steamship Authority @SteamshipMA 2 Jun 2021 Customers are currently unable to book or change vehicle reservations online or by phone. Welcome to the Steamship Authoritys Downloadable Forms page. 02554. e have extended the time period in which customers can use a passenger ticket or vehicle reservation. Are there any restrictions on their use? You may change or cancel your reservation in person or by telephone during normal operating hours (or at any time on our website). The 2023 summer reservations telephone, internet and mail reservations opening begins at 7:30 a.m. on Jan. 31, 2023. If any of these allocated spaces are not reserved within the specified time periods, they are transferred back to the pool of spaces available for reservations by the general public.

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steamship authority cancellation policy