Bernard Weatherill House Download Croydon Borough Council, Slattery, Mary, response attached above. I understand the data should have been provided within 20 working days of the request having been made, and is now over 2 weeks overdue. disseminate the information contained within this e-mail. This may exclude some flats or where access is difficult i.e. us responding to your request. For more information on rubbish and recycling services, visit the council website, the council suggests. might not provide that information to you. Contact the department Telephone 020 8770 5000 Address Sutton Central Library, St Nicholas Way, Sutton, SM1 1EA Report a problem with this page Thank you for recycling! The local authorities take a strong approach to any kind of illegal waste disposal. Download 3.8. Non existant = not existing or not real or present. You may only use the designated garden waste bin(s) provided by the Council for the chargeable garden waste Service. Before you make a complaint about particular crew members, please stop to think about what it might mean for that person. Download What about the many residents who are not online ? At least until their is a decent integrated system that caters to all requirements within reason. A waste audit can highlight where youre producing lots of waste as a starting place to cut down. We collect all types of waste in Croydon. after 4.30pm will be deemed to be served on us the next business day. Change), You are commenting using your Facebook account. Yours sincerely, Existing members affected by the disruption due to Covid-19 will receive their compensation automatically when their . 6.1. Donate and support our work. Sometimes they turned up the following day. 8.2. There have been reports of garden walls being damaged by crews pulling the bins over them. Croydon Croydon bin collection targets missed 3 months in a row and rubbish is piling up Documents show that missed bin collections have been well over council targets News By Tara O'Connor Local Democracy Reporter 16:46, 25 JAN 2022 Updated 17:29, 26 JAN 2022 Croydon Council. Printed from https://www.whatdotheyknow.com/request/bigbelly_bin_collections on May 02, 2023 05:24. Bin and gone: after wasting millions on avoiding contact with the public, the council is finally adjusting its reporting system. We couldnt load the mail server logs for this message. I am surprised to learn about what has happened at the Garden Centre and was unaware of this. Please use this web site address to view the council's e-mail disclaimer - http://www.croydon.gov.uk/email-disclaimer. Bernard Weatherill House, Are you the owner of any commercial copyright on this page? Or you could. 1.2 Integrity The council has wasted millions of pounds in its efforts to keep residents at arms length and avoid any direct contact with Council Tax-payers by moving their reporting function online, using My Account and the expensive and needlessly commissioned Croydon CrapApp, which has never had a reporting category for missed bin collections (handy for contractors Veolia when it comes to manipulating their performances stats). Click here for more details, Details of how this works can be read by clicking here, Developer consults on 775-flat proposal next to Fairfield Halls, 500 shoppers queue for 3 hours for Purley Way M&S opening, Carnage in Carshalton on the day the balloon went up, Bellway's lido plans take a nose dive as permission is refused. If the bin(s) is/are contaminated with materials that are not accepted in the garden waste Service, it is your responsibility to remove the contamination before the next scheduled collection. None of which, of course, attends to the issue of those people often the least well-off, and many in the boroughs elderly groups who dont have easy access to laptops or tablets, smartphones or superfast broadband, and so have no means of accessing these services. mySociety Please investigate the failing of the Council service to provide the data within the legally binding framework of the FOI Act 2000 and inform me when the data will be made available at the earliest opportunity. Once garden waste has been collected from the household it is the property of the Council. the time/date of every collection made from each of the Bigbelly bins located in the Croydon borough. Communal collections for flats will not have calendars, but residents can check their collection date on the same webpage. These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales. 10.6. Food waste collected. Paper and Card collected. General Waste MISSED ????? privacy legislation. I am writing to request an internal review of Croydon Borough Council's handling of my FOI request 'BigBelly bin collections' made on 2nd August 2021. I have been chatting to the councillor Danielle about this so I know she is aware. We provide commercial mySociety The percentage of waste recycled in the borough has risen consistently, reaching an impressive 44% in 2011. However, there may be delays due to events outside of the Councils control (see clause 13). Find out how to start or renew a garden waste collection. What goes in your garden waste bin. This request has been closed to new correspondence. We are a leading waste management company helping businesses in the UK save money on their waste collection and disposal services. Its quick and easy to organise commercial waste collection for your business. About the garden waste collection service If you are not the intended recipient, an addressing or transmission error After over 3 months, I hope you can understand that this is not an acceptable response and does not fulfil my request in any shape or form. Should you have any difficulties with reading the spreadsheet kindly has misdirected this e-mail; you must not use, disclose, copy, print or The bin(s) remains the property of the Council at all times. I am undertaking some research into usage of Bigbelly bins. Well arrange waste collection at a time and frequency to suit you and the amount of waste you have. The council has announced that it is abandoning the requirement for residents to sign-up for its deeply flawed My Account system, which until this month it insisted that members of the public must use to report any missed bin collections by Veolia. decision. The subscription payment otherwise covers the cost of the Service. https://www.whatdotheyknow.com/help/offi https://www.whatdotheyknow.com/help/ico- http://www.croydon.gov.uk/email-disclaimer. Once we have collected your waste, our team will divide it into recyclable and non-recyclable. There should be no sacks placed within the bin(s). However, this is not the data that I have asked for. Maybe presented prelim findings to their peers and got approval overall to go ahead. We have chased the service for the requested information and hope to be in a position to respond to your request soon. Based in Croydon and edited by Steven Downes. Our waste collection teams are familiar with the town, the complex local regulations and the recycling facilities available. If it's been more than 2 days, you can either wait for your next collection day or take the waste to a household waste and recycling centre. You can only report a missed collection after 6pm on collection day and up to two days after your collection day. Ring the Council on 0208 726 6200 between 9am and 4pm, Monday to Friday. I hope they will remember us and give us a print out or we will have a difficult time figuring out what day by put our rubbish out. For proper disposal of larger items and white goods, residents can book a bulky waste collection, or take items to any of the councils three Household Reuse and Recycling Centres. The annual bin collection calendar has been released, but this year the cash-strapped council is only making the charts available on its website, rather than delivering the helpful at-a-glance guide to every household. Meanwhile, since 2013 the local council has applied a compulsory recycling policy to households in the borough, with residents not following the strict regulations at risk of an 80 on the spot penalty. Information about collection days will be available on the Councils website. Where the Council has damaged the bin(s) during the collection of garden waste, please contact the Council as soon as possible to arrange repair/replacement. The service includes 25 fortnightly collections a year, covering 50 weeks (there is a 2 week break over Christmas) Payment is by one annual Direct Debit payment per year. ISO certification confirms a management system, manufacturing process, service, or documentation procedure meets the requirements for standardisation and quality assurance. We are responsible for the cleaning of over 2,678 streets in Croydon. Commercial and trade waste has been a perennial problem. Let's keep a good thing going. View as HTML, Senior Litigation and Prosecutions Officer, [1]cid:995D36CC-63D9-452C-921A-47E295D9BC0F, To allow us to deal with the disruption caused by Coronavirus /COVID-19 In this instance you will not be entitled to the Service, but will receive a refund. The Contractor means an organisation that has a contract with the Council to provide the Services, (or some of part of them on the Councils behalf). 3.6. We are responsible for emptying the bins of the 139,000 households in the borough and for street cleansing. From general waste to popular glass, paper, and packaging recycling as well as specialist waste streams such as clinical, hazardous, and pharmaceutical waste we work with licensed waste carriers able to safely collect all such types. acceptable response and. The Our lawyers and Sadly the refuse workers do not turn up at the scheduled day on our street not so far from Cherry Orchard. Perry (catchphrase: Im listening) has meanwhile done nothing to extend the operating hours of his own office where the phones are answered just four hours of each working day or to increase the operating hours and call centre operators of the councils contact centre. 12.1. In a community as dynamic and heavily populated as Croydon, finding a reliable, effective business waste disposal solution can be a challenge. Established in 2008. We do not have a fax in our service. Is what has happened so bad that you want that person to lose their job? Date and Time of Collection You can also call us on the numbers below. We work with all our customers to ensure your waste is always collected on time when its suitable for you and the licensed waste carrier. Please can you provide an output in Excel format of all collections made from the Bigbelly bins to include the following data: Bin Name/Description Bin Serial Number Bin Location (Lat / Long coordinates) Installation date Date and Time of Collection

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