Depending on the specific router make and model, a blue light may also mean that there is an active connection or that the router is broadcasting a signal. Doing so will help you narrow down the issue and find a solution more quickly. There are a few different possibilities that could explain why your WiFi pod is not working, including: 1. 3 You can now proceed with setting up your Xfinity Pod once more. While youre connected to the home network, open your web browser and type in http://10.0.0.1into the address bar to head to the Xfinity Admin Tool. Keep these tips in mind when positioning your xFi Pods to receive the best possible WiFi coverage in your home. If you are facing the same problem every now and then, go ahead and purchase additional pods. If you see a green light towards the devices front, it means that your pods are working. If your Pods are still not connecting, its best to call a technician to come take a look. 7. Unplug xFi Pod from Power Outlets shared with Light Switches. 1 Open the Xfinity App on your smartphone, then select Network from the bottom menu. To fix this, make sure to remove any furniture, books or other items that may be in front of or around your Xfinity Pods that are sending connection error messages. He's been writing how-to guides for about 6 years now and has covered many topics. stream If you have an Arris XG1A, the light should be green. You can use XFi Pods with Eero Routers to connect to the Network. Tap on the Get Started button on the welcome screen. Wipe out the memory of the xFi pod and on all devices. Open Xfinity xFi app and select Network at the bottom. Resetting your router is the same. You will not be able . 1 Go to Advanced Settings > Security > Inbound Traffic. This will take down the WIFI mesh so that when you reboot the Gateway, you will be able to see if the Gateway is functioning properly without it trying to create the mesh as soon as it turns on. Privacy Policy. Restarting the xFi Gateway usually solves issues with the Xfinity Pods. To access network settings from the Xfinity app: Sign in to the Xfinity app with your Xfinity ID and password. 2. Problem solved. Hold your phone six inches away from your first Pod to ensure that the Xfinity app can associate the Pods with your account and connect the first Pod to your Gateway. Pod status, if xFi Pods have been added to your network. If you are facing connection issues when all your pods are indicating solid white light that means the pods are not lacking behind in doing the job you have paid for. Plug back the pods too and there you are back to your seamless connection. WiFi help information, which provides tips on how to position your gateway for optimal speed and coverage. If all else fails, its best to contact your internet service provider so they can help you figure out why your WiFi pod is not functioning and take the necessary steps to fix the problem. Some reason why you may be facing issues with your Comcast internet is: RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In case you dont see a steady white light that means there is a problem with your internet service. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty replacement will be processed. Select your gateway from the list of devices and select Restart this device. 2 Unplug the routers power cord from the back of the device and then wait 30 seconds before plugging it back in again. If none of the methods work for you to fix the Xfinity pods not working issue, you can consider using alternatives to the xFi pods. Given below are the steps that you need to follow- Remove the xFi pod. You can restart the xFi Gateway through Xfinitys website. The Pods connect wirelessly to the xFi Gateway. To reset an xFi pod, please follow the steps below: 1. If this is the case, you may need to relocate the gateway closer to the signal source or identify and remove any obstacles blocking the signal. RESET WIFI ROUTER: This will reset the Wi-Fi router component of the xFi Gateway while maintaining the internet connection. They are . Try moving the pod closer to the router to see if that helps. When you reset your Pods, all of your settings will be erased, and you will have to go through the activation process again. There is a guide that comes with the device which you use to reset the xFi pod. Download the app on your mobile device, available on Google Play and the App Store. Turning something off and them on again, tends to fix most issues when it comes to electrical devices. 1. Overloaded Wi-Fi network; expect this if you live in a crowded locality or are in a crowded area. Open the official website of Xfinity and log in to your account using the sign-in credentials. Here are a few possible causes and solutions for these problems: Whenever you first get your Xfinity Pods, you will have to first activate them. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Elon is a tech writer at TechCult. Using your Xfinity app, you will choose to 'remove a device' instead of 'add a device.' Then you need to be sure to select the correct device that you want to remove. Xfinity pods popularly known as xFi pod is an Wi-fi extender tool that comes with your whole xFi service. You can also visit xfinity.com/myaccount and log in with your Xfinity credentials. You may not be having problems with your Xfinity Pods at all. You can disconnect the device from your in-home Wi-fi network and then try reconnection to get a better connection. If the network light is not green, try rebooting your modem and router. 5. The lights on your router indicate the status of your router and the activity taking place. Xfinity XFi Pods WiFi Extender Create a full mesh WiFi network at home. 5. 3. . Do not connect your Pods directly to your compatible xFi Gateway using the Ethernet port on the bottom of the Pod. Make Your Life Easier with These Top Tips, Five Basement Remodeling Tips that Will Help You Achieve Your Greatest Home Potential. In case, if there is no such issue that you are better of without it. If this is the case, you should contact your internet service provider to make sure the problem is fixed. They did something to the gateway. 9. That's it! Select the location of the Pod and click Continue. application/pdf Remove your Pod from a switched outlet to a different one in the same room. Click on "Manage Internet", and then on "Restart Modem". Try doing these following steps: 1 Before turning on again, wait 30 seconds after turning off your modem. While the xFi Gateway is great, I needed more coverage to be able to watch Netflix on my bed in my room. Tap on the Xfinity Device tab in the Add a Device section. Open the Xfinity official website and log in to your account using the sign-in credentials. He spent the past twelve years living in Hawaii, where he worked closely alongside event planners and resort owners to perfect his knowledge of luxury products and aesthetics. Customize the WiFi name and password if required, then use these to reconnect devices to your home network. Another option of the basic troubleshooting method is to make sure that the xFi pod is clear of any obstruction and is visible clearly. Using your Xfinity app, you will choose to remove a device instead of add a device. Then you need to be sure to select the correct device that you want to remove. 4. The foremost thing to do is unplug the mesh network pods if you have them in anywhere inside your home. On the contrary, they often improve your home WiFi connection. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');7. Tap on the Network option at the bottom. xeA0sd5BPmDu]T&! Select Remove Pod. A reboot of the gateway seems to have fixed the set top tv connection but didn't fix the pods. The procedure will begin when you click Start Troubleshooting and last for about seven minutes. Internet: A solid green or white light indicates a successful connection to the internet. If the light is blinking green, but you cannot access the internet or WiFi, you may need to refer to your manufacturers troubleshooting guide for help. The Xfinity pods, not working issue has recently been the main problem with this configuration. Other restrictions apply. RESET WIFI MODULE: This switches on the Wi-Fi radio in your xFi Gateway after it has been turned off. If there is a problem with a specific piece of your hardware or software, your internet device could occasionally stop working properly. You should also check to ensure that your router is accepting your Pods if not, you may need to adjust your router settings. Its the most annoying thing when your xFi Gateway router goes offline, especially if, like me, rely on it for reliable Wi-Fi coverage across the home. 1. 1. 4. Keep in mind. Visit xfinity.com/myxfi, log in using your credentials, scroll down to Troubleshooting, and select Restart. Luckily your Xfinity Security Sensors will remain unaffected. He discovered his passion for DIY projects and home improvement there. o Do not connect your Pods directly to your xFi Gateway using the Ethernet port on the bottom of the Pod. Re-plug the xFi pod and check if the light on the front turns on. The job of these comcast pods is to provide a powerful mesh network to an extend that it helps in eliminating the deadspots thus providing you an uninterrupted network or a seamless connection to every corner of your home. Once you remove your device, unplug it. Make sure that the wireless settings are enabled. It is possible that the problem is coming from the Xfinity Gateway instead. Ive compared a few of them myself, namely the XFi Pods and Eero routers. 2. While connected to the network, open a web browser and go to http://10.0.0.1. After selecting Manage Internet, select Restart Modem.. If the issue with the xFi pod is still un-cleared, you can try the factory reset option on the xFi pod. Make sure the modem and router cables are properly connected to your gateway and that you have the correct IP settings configured. Wait for the lights on the Pod to turn solid blue. Scroll down till you spot "Troubleshooting" and select "Restart". Our most powerful xFi Pod yet. Your xFi could be disconnecting for several reasons. In the 21st century, when most of us seem to spend all day on the internet for work or entertainment, an inconsistent connection is a nightmare. Plug in your first Pod to an active electrical outlet in your home. It is not at all advisable to plug the pods on an outlet with a switch. It typically takes an overnight of time for optimization whether you add or remove the device. Another common reason for the issue noted is the distance between the activating Android phone and the xFi pod. Maximum throughput of 500 Mbps over WiFi connection in laboratory setting. Xfinity. Youll be temporarily disconnected from the network. So, keep your pods away from furniture in an open space. If its blinking, it means there is activity between the modem and the Xfinity network. Ensure that you are following the recommended spacing guidelines. AirPlay Not Working on Samsung TV: Fix Easily Now! 3. % The pods or even the gateway might be experiencing a blockage if placed behind a piece of furniture. 2 Place each Pod approximately halfway between the Gateway and the device you wish to use. It could also be due to faulty wiring, overloaded electrical circuits, or low power supply. Additionally, its best to avoid placing your Pods close to any walls that are covered with wallpaper, as this can also interfere with the signal. Log in using the xFi Gateways credentials and not your Xfinity User ID and Password. In practice, your internet connection will still work in areas covered by the xFi Pod, but your download speeds may be less reliable compared to areas of your home with Wi-Fi 6 coverage. To fix the Xfinity pods not working issue, you can either: Another reason for this Xfinity pods not connecting issue can be the interference due to Bluetooth connectivity on your phone. Choose Restart this device after selecting your gateway from the list of available devices. This will correctly reset every component on your device and fix any connectivity problems. If the light is off, the router may not be broadcasting the Wi-Fi signal. As a first step to fix the Xfinity pods not working issue, you have to remove the particular xFi pod from the network mesh on your Android phone. Simply visit xfinity.com/myxfi and log in using your Xfinity credentials. If the light is not green, you may need to reset your modem or contact Xfinity customer service for assistance. 3. Service sold separately. RESTORE FACTORY SETTINGS This option resets everything, including firewall settings, managed devices, parental controls, Wi-Fi credentials, etc. If you have the Xfinity My Account app, you can also choose the Internet panel after logging in with your Xfinity credentials. Your xFi Gateway might need a restart, or if youre using the Xfinity Pods, those might be the culprit. However, easy and tested methods such as restarting the Gateway either through the website or the app, checking whether your pods are plugged in correctly and located at an adequate distance from each other, or resetting your pods can help you get back your internet. The Pods connect wirelessly to the gateway. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The first approach to fix the issue is to unplug the xFi pods connected to the power outlets with light switches nearby. The Xfinity Company is one of the well-known and dependable telecommunication service providers. Disconnect the xFi pod from the wall outlet and check for any visible signs of physical damage. If that does not help, it is best to contact the customer service for additional help and guidance. 1. Another option is to restart the xFi Gateway using your Windows PC. 1. I have the same issue and need help as well. Go to Internet and select the option Manage My Pods. If there are objects that are coving the Pods or things that could interfere with their ability to send and receive WIFI signals, this can cause frequent connection error messages. Click on Restart option in the Troubleshooting section. This is a fantastic addition for any home, especially if you have dead areas in your WIFI signal if your home is larger than the range of the router itself. Why is my Xfinity pods online but no internet? Also Read: Xfinity Router Login: How to Login to a Comcast Xfinity Router. Once all pods are connected, you should be able to connect to the internet with ease. The newest version, the xFi Advanced Gateway, supports Wi-Fi 6, which is optimized for faster speeds and the growing number of networked devices we have linked in our homes. If the gateway isnt powered up, click on the Start Troubleshooting option to start the process. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_23',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_24',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}An outdated software version could be causing your Xfinity gateway to go offline as well. Then check to see if the connection issue becomes less frequent. Then only the pods will be able to work as Wi-fi extender and can help in providing a seamless connection. However, many people avoid this step as they think it may be time-consuming. Power supply:100-240VAC, 50-60Hz,15W Max. Once you remove your device, unplug it. endobj 3 Reset Check The next step is to reset the Pod you are having troubles with, and then setting it back up. If you notice that your Xfinity Pods keep going offline or they are not connecting, check your connection to the Gateway. endobj 7. Sign in using the credentials of your xFi Gateway, and not your Xfinity User ID and Password. Full installation guide with speed tests and set up.

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