In the Alexa app, delete and re-add the smart device youre having trouble with. I am having the same problem. Yes, my Spotify is running on 8.7.78.373 too. Now it's time to enable Guest Connect. I have followed all steps listed under the solution but I'm still experiencing the problem. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. 5. I have reset and deregistered to no avail. Readers like you help support Android Police. Part 1. I've recently bought an Amazon echo (4th Gen) and 2 echo dots (3rd Gen) for my home. The Amazon Echo Dot and Echo Link are two handy little gadgets for bringing Amazon Music to an old-school audio systems or hi-fi. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. 3 - If Spotify is not set up, tap 'Link New Service', select Spotify Another helpful thing will be to enable this Alexa skill too. Most of the handshaking between Amazon and the world of smart-products is firm and long-lasting, but these connections are also subject to error now-and-again. So instead of support helping, we're just being asked to stab in the dark on their behalf. If that's the case, I believe common courtesy calls for, at the very least, a heads-up just so we know not to expect anything whatsoever regarding this issue anymore. So if you are unable to listen to Spotify, the lack of a premium account could be an issue. You do most of the work in the Alexa app. Check our tips to set up Echo like a pro. I also encountered the same problem as this one. Amazons Echo range of devices work well with most of the third-party services. - Their Spotify service returned however - I am now left with a '[Other persons] Echo' in my device menu that says "Unavailable for listening on". Unplug your Dot, wait 10 seconds, then plug it back in. From this screen, tap the Enabled switch to turn off Guest Connect. You can also improve your Dots responsiveness with Amazons Voice Training tool. Sometimes, Alexas interpretation of what weve asked or told her can get mucked up; other times she simply cant hear us or recognize our voices. It may stop responding to your Alexa voice commands or run into problems playing music. To restart the devices with removable batteries (Echo dot 4th gen), remove and return the batteries. Some users complained about the Echo unavailable for listening on Spotify problem. That's why I don't know the last working version. Zion is all 4 devices in the house and when I play through this, it does play through the 4th gen Dot! Unlink Spotify Account From Alexa. I even moved it to a different room to see if it was out of WiFi range but that didn't make a difference. At this point I have no idea what to do anymore, any help would be appreciated. If they havent done so, your device wont be able to make calls to them regardless of whether or not youve enabled Drop In permissions on your end. Weve all been there. Visit the Amazon Alexa help page. To do this, follow these simple steps: Simply say "Alexa, pair" and go to your phone's Bluetooth settings and find your Echo in the list of available devices. For some users, Alexa says its playing Spotify but no sound comes from it. When finished, tap Done. For that, open the Spotify app and go to its settings. ViWizard Spotify Music Converter will give you enough horsepower to download Spotify music for playing anywhere. Listen to music ad-free Or maybe you want to give an Amazon Show to a family member or friend to make it easier to communicate with them. Siri not recognizing your voice and not playing music from Apple Music can lead to an undesirable experience. Thanks for letting us know that everything is working fine now. This is likely a problem with Amazon Echo account connections and prioritization. Turn on or off the TV: "Alexa, turn on Fire TV" or, "Alexa, turn off Fire TV." Change the volume of . Download and open the Alexa app to set up your Alexa device. At this step, you can also select the entry for Disable Notifications Here to stop receiving notifications for this specific Echo. iPads locked with Spotify open not playing anything. I have several other Echo devices (different models) but only seems to be occurring on the Echo. Deleting the cache will not remove your files or data. Echo 4th-generation. Also, refrain from keeping similar names for playlists such as Super Nova 1, Super Nova 2, etc. You can disable it from the desktop apps too. Amazon Echo speakers let you stream music from various services and devices. 5. You can link services and choose a service for Alexa to default to without naming it. First, open your Alexa app. Tap the menu in the top-left and go to Settings then select Music & Podcasts. However, sometimes it's enabled by accident or not turned off when you want to use the service. 6. The app will search for the available Amazon Echo device. Same thing happened to me recently. However, since the issue doesn't happen in your son's account, it could be account-related. Before you start, please make Spotify your default music streaming service and default podcast service so you don't have to say "on Spotify" every time you ask Alexa for your favorite audio content. That's not a pleasant experience, so our troubleshooting guide will help you put things right again. Check our guide on how to link Spotify and make it default in Echo. The most common Echo Show problems and how to fix them, Best Amazon Echo deals: Echo Dot, Echo Show 8, and more. Alexa App (phone): activate Spotify skill (all connected devices reappear, but not the removed unavailable one!). Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. It works in later versions as well, but there they broke starting the playback from popular songs of an artist. I recently added an additional Amazon Alexa device (Echo dot 4th Gen). How to Choose Spotify as Default Music Service on Amazon Echo. This newsletter may contain advertising, deals, or affiliate links. If your router has both 2.4 GHz and 5 GHz networks, connect all your Alexa-enabled devices and your phone to the 2.4 GHz network. After connections are made and you've found a good spot to perch the smart speaker, it tends to take care of itself. Then you have to be specific. Shoot for areas away from TVs and speakers. Maybe I should buy a new set of echo devices while I'm at it? Step 3. Smartphone Keyboards Are Awful, But New Tactile Keys Could Change That, Why Beats Are No Longer the Coolest Cans on the Block, Steams Latest Client Beta Teases Performance Boosts and Custom Overlays, Android Tablets Don't Get Enough LoveHere's Why iPads Aren't the Only Option, Why Lock Screen Widgets Make Even More Sense On a Big iPadOS 17 Screen, How the Microsoft Antitrust Ruling Could Be a Big Win for Gamers, Bang & Olufsen Teases New Beosound A5 Portable Speaker That's Heavy on Luxury, How Apple Will Finally Allow Third-Party App Sideloading on the iPhone, Causes of Alexa Multi-Room Audio Not Working, Yagi Studio / DigitalVision / Getty Images, How to Fix the Alexa Multi-Room Audio Not Working Error. Can You Use Spotify on Amazon Echo? If youve done all the troubleshooting you can do, just shut down the music stream, wait five to ten minutes, then reboot. Step 1. It plays on the 3 devices, since this group is listed as a single device in the Spotify app. Can you disassociating your Amazon account from your Spotify account once again and thenperform a clean reinstall of the app to see if the issue persists? ", Delete and reinstall the Alexa app on your phone. When the access is no longer needed, you can tell Alexa to disconnect the account. Youll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu. I just found out that this broke in one of the recent app versions. 2023 Guiding Tech Media. In the screenshot, the living room devices are the 3rd gen Dots and Logos is the Echo show. Step 2: Tap . Youre showing off your new Dot to some pals, so you decide to hit Alexa with some simple trivia. For that, press the volume up button on your Echo. So turn off shuffle on Spotify to fix the issue. Then I made this original post. The Guest Connect feature must also be activated. I have tried everything from the original post and I can still not link my account to the Alexa skill. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. While the Amazon Echo . Make sure that both your Alexa device and phone are connected to the same network. Check out our roundups of the most common Echo Show and Echo Bud issues and how to fix them. I don't have any of these problems with my other Echo Dot. Tap on it, and approve the pairing request. Connect the Echo devices to the same Wi-Fi network and see if this solves the problem. Thats why weve put together this guide. Spotify, Pandora, Apple Music, Tidal, and others are included. Select the three-dot menu in the upper-right corner of the next screen, and you will see handy options like Block Contacts and Contact Access, which limit who can call your Echo or who can use the Drop-in feature to make unexpected contact. Check the Amazon Echo subreddit for similar complaints, or search other social media platforms like Twitter or Facebook for complaints. Keep in mind that if you subscribe to the Amazon Music Unlimited Single Device plan(Opens in a new window), you will not be able to listen to your music on another person's Echo. After disconnecting and stopping the playback, the device turns unavailable after a few minutes. Same issue on Android 13, Spotify app version 8.7.78.373. You can also manually check for a connection. Also being told to reinstall the app because they can't be bothered to help is infuriating. Unlike many instances, resetting the Echo device doesnt yield any benefit. Step 4. The amazon support ran multiple troubleshooting steps and evaluated that the problem is on spotifys side. Remember to update your Amazon Echo device if your Wi-Fi password changes. Echo Dot is Amazon's most popular voice-controlled speaker, now with improved sound and a new design compared to the previous-generation Echo Dot. Open the Alexa app. When you make Spotify your default provider, there is no need to add on Spotify at the end of your command. Its important to link your Spotify account properly to the Echo device using the Alexa app. 7. Don't hesitate to give us a shout if you have more questions. In the web app this is even worse, because the inactive devices aren't even greyed out. ", Get the Latest Tech News Delivered Every Day. All other devices stay unavailable. Open Alexa app on phone: relink Spotify skill. You then should enable notifications for the Guest Connect feature. I spent seven years writing breaking news for CNET as one of the sites East Coast reporters. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. These feature-rich, Alexa-powered smart speakers can do it all -- from playing music and dimming your lights to controlling your home security system and checking your calendar, Alexa makes it easy to automate your daily tasks. Tip: Setting Echo for the first time? The issue has been bothering me for days. Spotify also offers thousands of podcasts, including originals that you can't find anywhere else. For that, follow these steps: Step 1: Open the Alexa app on your phone. Once you've got your Alexa device up and running on your Wi-Fi network, there are still a few more things you might want to do before diving in, so be sure to head over to echo.amazon.com or download the accompanying smartphone app. If you have more than one Echo Dot in the house, or more than one family member uses the same Dot, you can also set up different voice-profiles for everyone, which your Dot can easily switch between. Could you let us know if you're able to remove the access for thedevice from this page? In the meantime, you can connect to your Echo speaker with a Bluetooth connection with a command like, "Alexa, connect to my [name of Android phone].". Open your playlist and tap on the three-dot icon at the top. This helps Alexa get better acquainted with the wayyoutalk. All of this is doable thanks to a feature known as Guest Connect. Tap on the three-dot icon next to the speaker and select Forget this device. Alternatively, open the Alexa app on your phone, you will find the now playing song at the bottom. I also removed Alexa from the list of apps in my profile. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem. The feature works with the Echo, Echo Dot and Echo Show, and it lets you play music throughout the house. If you wish to disconnect from your hosts Echo, you can do this a couple of ways. In cases where your Dot stops controlling your smart stuff, or wont detect new equipment, here are some things you can try. ; Under Alexa Preferences, select Music & Podcasts. How to Play Spotify with Alexa on Amazon Echo. You do not have permission to remove this product association. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. Also, I'm pretty positive this issue is on Spotify side, since every other Alexa function works fine, even Amazon music plays without any problem. I have the same issue. If you own a Fire TV stick or an Amazon Echo smart speaker, such as the Echo Dot (54.99, Amazon.co.uk) or Echo Show (74.99, Amazon.co.uk), there is also a single-device subscription available . The final option for listening to music for free is to use your Echo as a Bluetooth speaker. Select the Echo Dot thats giving you trouble and scroll down to Wake Word. At the time of writing only DeviceA and the Group "Everywhere" (containing DeviceA und DeviceB) are available but not DeviceB individually. Tap More, and then Settings. Change Alexa's name or create a nickname for her to call you Why not just re-add the option to remove unavailable devices instead of making people search forums to do something which should take a single click? How many times have you uttered a command and Alexa powered Echo didnt respond? for quite some time I'm struggling with 2 Echo Dots I bought. Open the Alexa app and tap the menu icon at the top left of the home screen. As the most professional-grade and uber-popular music converter for Spotify, it allows you to enjoy all features, including ad-free and offline listening, only for premium users and much more. You can also manually check for a connection. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. You can follow the steps below to enjoy Spotify songs on your Amazon Echo speaker. Alexa-enabled devices, such as the Echo and Echo Dot, have a great feature that allows you to listen to the same audio in multiple rooms. However, if they persist, you should check other solutions. That will again cause issues with your Spotify. Upon setting it up, Spotify worked perfectly in all of then. You can also switch to a mesh network if you run into frequent Wi-Fi problems in a certain room. But after reading the whole post, you will know how to use the Alexa app or the Spotify app to stream Spotify music to Amazon Echo. The Amazon Echo model lineup, and offers many options to upgrade your home in addition to your vehicle. 4. Top 7 Ways to Fix Siri Not Playing Music from Apple Music. 1 Alexa won't play your music or says it can't find music. Price When Reviewed. Fix Amazon Echo problems with communication, privacy, and more with our quick guide and the Alexa app. Spotify keeps on adding new countries to the list. As of 2017, more than 20 million Alexa devices have been sold. For starters, theres a really neat feature on Echo Dots you can use when Alexa claims she cant understand you or does something completely unrelated to what you asked. In the Alexa app, go to More > Settings > Your Profile & Family and select your name . Would be great, if you could have a look at this issue, Spotify. Always try to use the right commands for Alexa so as not to confuse her. I then re-set up the Echo by connecting it to my Amazon account. While you here, let's have a fun game and. 8.7.54.403 is the sweet spot. Simply transfer Spotify music to Windows Media Player and sync Spotify music to Amazon Music. Keep in mind that many smart devices require a 2.4 GHz band. The Android Police podcast discusses, The Android Police podcast debates Schrodinger's Galaxy S23 FE. All Rights Reserved. Sure, you are able to use Spotify on Alexa Echo now. most common Wi-Fi problems (with solutions). Welcome - we're glad you joined the Spotify Community! Step 2: Tap on the three-bar icon at the top and choose Settings. That's handy if you want to tell your Echo to turn off the lights or turn on your TV, but sometimes this synergy stops working entirely. We'll keep in mind the steps you shared so we can keep assisting other users. Here's what can go wrong with your Echo device and the best ways to put it right. Avoid adding punctuations, difficult titles, or acronyms in the name. To rename a playlist, open the Spotify app and tap on Your Library tab. I currently have accumulated 6 devices that I can't remove from my Spotify, making finding the real ones a pain in the ass. To play Spotify music on your Amazon Echo, you can upload Spotify music to Amazon Music for playing. If you're a guest and want to turn off the feature, head to More > Settings > Your Profile & Family, then select your name and choose Guest Connect. A second option is to press the Mute button at the top of the Dot while watching TV or listening to streaming services. Tyler Lacoma has spent more than 10 years testing tech and studying the latest web tool to help keep readers current. Alexa, play Fear Inoculum by Tool.Her response nothing. To do so, unlink your free account (as shown below) and add the one with a premium subscription. the issue only happens on Echo 4th gen, and the Echo 3rd stays available. If music isn't playing, check your default service to see if it's down. I then factory reset the Echo device and proceeded with my return. Play music from a different supported audio source. Amazon's Guest Connect feature lets you listen to your own music and news stories on another persons Alexa smart device. Link Prime Music to your Alexa device, then say "Alexa, play Amazon Music. To troubleshoot an Alexa multi-room audio not working error, perform each of the following steps in the order we set here. Now and then, Dots will activate to wake words that simply werent meant for it. For more information, please see our A few days later, however, the echo 4th Gen was unavailable in the device list while the other 2 worked just fine. YouTube Music vs Apple Music vs Spotify: Which Is the Best Music Streaming Service. I could reproduce this issue on a friend's Android with his own accounts and devices. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For that, go to your account settings followed by Apps. Wi-Fi does its best when it comes to walls and floors, but physical obstructions can certainly break up signal strength, too. The detection of Amazon Echo devices in Spotify Connect on Android broke recently. However, it doesn't always work as expected. None of the above worked.

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