:::image type="content" source="images/microsoft-surface-data-eraser/fig3-select.png" alt-text="Figure 3. chkdsk C: /f /r /b /x /v Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. Create a Surface Data Eraser drive, and then start the device from that drive. The download size is about 360 MB. Is it the size of the drive? I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. copy the folder "usbimage.zip" to desktop Select X to close Microsoft Surface Data Eraser. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] I also tried two different USB drives, both are 16GB drives. @jaxne . This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Then your Surface is sent back to the service center technician to have the data removed. When you boot from the usb the windows 10 64 bit installation will start and ask you whether you need pro or home to which you should respond PRO. b. Privacy Policy. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Wipe the partitions first as Valuvanee suggest. "::: @jaxne. Turn off your Surface device. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. @RAJU2529 OK just tried unzipping all the files to the thumbdrive and booting the Surface Go on it. If after doing enough test to prove that the SSD has failed then it is fixable by replacing it if you are so inclined. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. The drive you select will be formatted and any existing data on this drive will be lost. For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file:

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