You can't fast forward live tv unless you have previously paused it or have rewound it. System refresh works for a while, but continues to happen often. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. So irritating My X-1 box just stopped rewinding and pausing today. Spontaneously. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually live but in the buffer and so you should be able to fast forward through that buffer. To cancel Optimum service, call Optimums local customer service line for your region. 0000003188 00000 n Cookie Notice Here, youll be able to browse through all your recorded programs, search for specific recordings and set up Pause/Resume & Chase Play for recorded programs. I did a reset 20 minutes later, and nothing changed. Unfortunately, Xfinity's X1 DVR comes with a few fees. Please rest assured, you have reached the right team for assistance! Once the cable box is connected to power again, it will automatically boot up and reset all settings to the default configuration. Bummer! ]+4 K 0 Why does such a thing exist? When I'm warching a recorded show everything is okay. You can still fast forward, rewind and jump using the If the batteries check out, make sure that nothing is blocking the direct line of sight between the remote and the cable box. For more information, please see our Another button -- the "<<" -- should switch the video to "slow reverse". The recording will automatically stop when the program ends. Seven Apple TVs with the AliceOne app. Is this the first time that you've run into this issue? Can you direct message us your name and address, please? However, the vast majority of the country still gets their television through a cable box. Press the same button, to switch to "fast reverse". Optimum is not available in your area, but we can help you find a provider that is. WebGo with Google's tv offering or literally anything else. Through the Optimum Senior Plan, customers over the age of 65 can save up to 35% on their monthly service fees. ET on weekdays and 9:00 a.m. to 1:00 p.m. + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. Do not ask or give PII. If your cable box is not working properly, there are several steps you can take to try to get it to work again. To perform a hard reset, you will need to unplug the device from power and wait at least 15 seconds before reconnecting it, allowing the device to completely reset. Can you advise if there has been any troubleshooting done on your end, and what's been done if so? When you need to pause live TV, press PAUSE and the program will stay paused for up to 15 minutes. Press PLAY when you want your program to resume. Rewind a live program Press REWIND to move up to four times faster than normal. The arrows on the status bar show what speed youre rewinding at. Press PLAY to resume watching at normal speed. The Samsung boxes are the only way to have full optimum tv without using the altice one modem router combo box, which is Reddit and its partners use cookies and similar technologies to provide you with a better experience. 8 How many shows can I record at a time on DVR optimum? It's so irritating. After a technician has installed the new package at your house and all other requirements have been met, your Optimum service should be downgraded. Unfortunately with them being so big I think they lost communication with customer feedback. So the programming to do this is available if DIRECTV chose to do so. Performance & security by Cloudflare. 0000002909 00000 n Your IP: On the side of the box, there will usually be a label indicating a Reset button. The functions work fine on recorded shows. Make sure you are signed in with your Xfinity credentials. Some cable companies charge you a monthly fee to rent a DVR and require you to pay a monthly service fee to use it. Most cable companies offer their own branded DVR, but there are also several third-party options available. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Having issues with my tv not rewinding, fast forwarding or pausing., I've tried everything available to me by Xfinity but nothing has worked., I need help before I decide to cancel my service. 0000151103 00000 n 0000001353 00000 n Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The cost of the service varies depending on your plan and modem. Lamps work. 0000011574 00000 n WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. However, there are a few ways to ensure you dont miss any of your favorite shows or important moments when they happen. We're looking forward to helping make this right. Additionally, there are now some HDTVs that have built-in DVR technology, allowing users to record content to a connected external hard drive. System refresh works for a while, but continues to happen often. I believe the buffer was 2 hours however using the Samsung built in timeshift it appears that I have to manually activate it in order to have this facility? Save my name, email, and website in this browser for the next time I comment. After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. It is the X1 Xfinity box that is being referred to. Call Optimums main sales department at +1-866-200-7273 to add new Optimum internet, cable TV, or phone services to your account. See also: Optimum Overview | Optimum Channel Lineup | Optimum Internet | Optimum Bundles | Optimum Customer Service | Optimum Availablity Map | Optimum Hidden Costs. I'm having the problem on more than one TV. Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. It does not store any personal data. The only way I can stop it is if I press the pause or change the channel. We are happy to help with the pausing/rewinding issue that you're experiencing. You can also use the Optimum DVR service to record your shows and watch them later on your own time. Did you know that #. Depending on your account, there may be a small fee for this. 0000000016 00000 n Press Enter to send it. If you are looking to downgrade your Optimum package, there are several steps you should follow to ensure the process goes smoothly. And if you directly compare Streaming Services with Optimum, then with the base price of Optimum, you will get Youtube TV, Hulu and Sling TV. By signing up, you agree to our Terms of Use and Privacy Policy. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. Now you can record up to 15 shows while watching any live or pre-recorded show, from any cable box in the house. 0000015888 00000 n The cookies is used to store the user consent for the cookies in the category "Necessary". Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually However, one thing that both my old boxes were/are able to do is rewind live TV properly, i.e. Regarding Live TV, the pause and rewind options at the moment are only available on the "Osprey" box (DirecTV Stream box), Apple TV Optimum gives you the ability to record up to 15 programs at once, even while youre watching something else. Manage your DVR on the go Manage your recordings anytime, from anywhere using optimum.net or the Optimum App. Am I missing some other hardware that they're not advertising? We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. To find out exactly what DVR service is available to you and the associated pricing, the best approach is to contact Optimum directly for the most up-to-date and accurate information. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. Resetting the DVR will fix the majority of issues and an unresponsive DVR is one of the issues that a reset can fix. Finally, if none of the above steps fix the issue, you should contact your cable provider. Jericho, NY 11753. The cookie is used to store the user consent for the cookies in the category "Analytics". Firstly, make sure all the connections to the cable box are secure and connected properly including the coaxial cable and power cord. Scan this QR code to download the app now. Actually you should be able to fast forward a live feed. Make sure that your account is fully closed and any equipment is shipped back by the end of whatever billing cycle you want to be your last. HtTyTSw~XCH% That includes the Stream app on Samsung TV's, LG, Roku, Fire sticks etc. The cookie is used to store the user consent for the cookies in the category "Performance". Whether youre cutting the cord or taking it with you, lets break down what your next steps will be if youre changing your Optimum service. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. In the top right corner, you'll see a little chat icon near the bell icon. ;221dM8p1Ia=;C07c.7>=430afD MzP endstream endobj 88 0 obj <>]/Pages 79 0 R/Type/Catalog/ViewerPreferences<>>> endobj 89 0 obj <>/Font<>>>/Fields[]>> endobj 90 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Shading<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 91 0 obj <> endobj 92 0 obj [/Separation/Black/DeviceCMYK 106 0 R] endobj 93 0 obj <> endobj 94 0 obj <> endobj 95 0 obj <> endobj 96 0 obj <>stream What is the formula for calculating solute potential? These cookies track visitors across websites and collect information to provide customized ads. 0000002964 00000 n It sounds like the only solution is to drive 30 miles and exchange it at the nearest Xfinity store. This will stop all of your Some packages come with access to DVR service while others do not. Wait 5 seconds and plug it back in. Generally speaking, if the live stream is hosted using a popular platform such as YouTube, Facebook, or Twitch, then it is possible to watch a replay of the live stream once the stream has completed. Each TV box is $7.50 per month, and DVR storage service starts at $10.00 a month for 150 hours and $20 a month for 300 hours. Now I cant do none of that. Thanks for bringing your TV plackback issues to the attention of our community! Does it? However, you may visit "Cookie Settings" to provide a controlled consent. Record a program that youre watching If you like what youre watching, its easy to start recording it. Then choose which Alexa devices you want to control your TV and tap Link Devices. There are no long-term contracts or additional fees, so customers can customize their service whenever they want. 0000000896 00000 n Any normal channels? The new player on the market is YouTube TV, which gives you 40+ channels for $35 a month. hWioFKIeF@K+ M$#ow):m~Xr7V1c 2DKItid"J\GawK4WEUg+8b0vu 3l189&^]=dy6cn1 ,6J?>,8o=68 {pEGnfT2m98R43jLM5SbR{UQ;I5K[2Sc~XKf$]m|bFSVOFZ d-=zG4zOt>4NiDc%:)>SATRE3jiNtEtC_~B-b^li\]LMY6 ).1]Wq*}UsAla8Rf55@wf6j^>;X K`Gp9 Hi there @Jparsons! Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV.

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