United Polaris lounge, Terminal 1, Concourse C. The United Polaris lounge is the best airline lounge at ORD airport and can be found in Terminal 1 in Concourse C, next to gate C18. United Polaris class flyers, premium cabin flyers on Star Alliance partner airlines, miles redemption upgraders, certain credit card holders and elite status members who snag a free upgrade. The airlines best customers have the option to pre-order and store their favorite wine or liquor, and United picks up the tab. Offerings include a buffet with sandwiches, small entrees, cheeses, and a make-your-own salad bar, along with desserts. Maybe LX departs from, I don't know. Make a left turn and walk toward gate C18, where you'll see the entrance to the Polaris Lounge. The Polaris lounge was busy during our visit, in the peak evening departure bank for European departures. How to Access a United Polaris Lounge - SuperMoney Chris has years of marketing and hospitalityexperience, so running the social media channels and writing about family travel is a natural fit for him here at Upgraded Points. But getting there could be a bit more complicated depending on which airline you're flying. The airline is touting its first lounge, at Chicago O'Hare International Airport, as the only one of . Review: United Polaris Lounge Chicago O'Hare - Monkey Miles Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Fortunately, there are quiet and private sleeping suites for customers who wish to rest. That's right: Your dinner (or lunch, breakfast, or all three) is complimentary. Extremely clean, expansive square footage, and superb amenities. I recently published aguide about how to access United Clubs. Does polaris have kosher food, Flying United business class out of Chicago is a treat for one reason and one reason alone: The United Polaris Lounge Chicago. The high walls make them fairly private, too. As I walked out of the lounge ahead of my 3:45 p.m. boarding time, the lounge was clearly near capacity. I refuse to use regular United Club because as we all know, it blows. United Polaris Lounge Chicago Review | Million Mile Secrets Service was speedy and friendly to start everything you'd expect at a restaurant, really. Particularly before a long flight like that, it's nice to do the airside walk from United T7 to TBIT. There are a handful of small plates and entrees to pick from during either meal time click each image below for a larger version. The United Polaris lounge in Chicago is located in Terminal 1, Concourse C next to gate C18. The United Polaris Lounge at Chicago OHare features an upscale dining experience, with food created by celebrity Chef Art Smith, who served as Oprah Winfreys personal chef for 10 years. Learn more: Things to know about United Airlines lounge access. And to be honest, I was really hoping my flight would get delayed because I was enjoying myself so much there! Safe travels! We've flown international out of ORD on United dozens of times, we've always departed from one of the domestic terminals. Passengers flying internationally in business or first class on a Star Alliance partner airline can get into United Polaris lounges, too, but only at the departure airport of their international flight. Let me explain why. It took a few minutes to get a dessert order in as the Dining Room filled up, but I eventually got a salted caramel budino think custard. There's a small concierge desk after walking into the lounge, which is staffed from mid-day onward for travelers who need some help. Polaris is what United calls its premium travel product, which extends beyond class of travel to encompass the entire travel experience: a personal on-board suite, sleep-centric amenities,. The flight must be on a participating airline, and even then, some routes on participating airlines are excluded. I opted to take a booth for myself since the lounge was so empty. Terms apply to offers below. The fact that they don't is puzzling. We love the small details that make a difference: the digital clock, the USB outlet to charge your devices while you shower, and the convenient bench in the shower. For me, the problem with nice lounges is that no matter where I decide to sit I will always think that there is probably a nicer seat available somewhere else and that was no different here because there were so many seating options. United Polaris Lounges really are spectacular, and in my opinion are the best business class lounges offered by any US airline. Most helpful comments ( as chosen by the OMAAT community ). This is my first experience. If you're a Premier member, you may be automatically upgraded for free if you booked an eligible flight. In the years since, the airline has opened outposts in all the aforementioned U.S. airports, except for Washington Dulles. 10000 West O'Hare Avenida Near Gate C18, Chicago's O'Hare Airport, Chicago, IL 60666-6000 + Add phone number Website. Other amenities at the Polaris include a wellness room with a sink for new mothers, as well as a selection of newspapers. Get more smart money moves straight to your inbox. As expected, the amenities list at the United Polaris lounge at ORD is quite comprehensive. Although the butternut squash soup sounded delicious, I decided to order the harvest pear salad to try and keep things light. Your feedback is important in helping us keep our community safe. She is the creator of Terradrift.com. But how can you get in before your flight? 2. The United Polaris lounge at ORD is located in Terminal 1 in Concourse C inside of security, right next to gate C18 which was perfect as that was my gate. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Passengers traveling in United Polaris business class on long-haul international flights are allowed complimentary lounge access before departure, during connections and upon arrival. For an American airline lounge buffet, the United Polaris lounge was pretty darn good. I wish they at least opened up access to incoming Star Alliance first class passengers connecting to UA on a domestic/regional hop. One near the entrance has coolers full of soft drinks, water, and drip coffee. After being closed for a good chunk of the pandemic, Polaris Lounges across the country have all reopened, and business class flyers with tickets on United or other Star Alliance carriers are flooding back into these exclusive lounges as international travel ramps back up. Relax and unwind in the brand new Polaris Lounge. Isn't that underlighting at each desk classy? A lifelong Texan, Jeanette grew up in a small town in the Hill Country and lives in the Houston area with her husband and daughters. In lieu of PA announcements, a dedicated team walks around the lounge to fetch passengers when international flights are about to board. If you are traveling with friends or family, I would suggest trying to grab some of these chairs and tables set up with incredible tarmac views. Polaris lounges feature additional amenities like daybeds, shower suites and gourmet dining options. The bathrooms themselves are nice, fairly large, and private. No other carrier does business class lounge food better. I arrived in the evening, so all of the lights were dimmed. But United Polaris Lounges are just another caliber and that means they're even harder to get into. So while you could get into the Polaris Lounge if you've got a Turkish Airlines business class ticket or flying TAP Air Portugal business class, it's a major headache. At that time, there were just a few tables taken so getting in was a cinch. One drink is the London Spritz, Segers take on a Pimms Cup, a British summer drink thats especially popular during the Wimbledon tennis tournament. There are a few ways of getting Polaris lounge access even if you didn't originally book a Polaris fare. We may be compensated when you click on links from one or more of our advertising partners. When evaluating offers, please review the financial institutions Terms and Conditions. Behind the bar are two walls with humidors, which United assigns to frequent high value passengersa unique service within the airline industry. Tasty: Here's the United Polaris Lounge Menu So how do we make money? United Polaris Lounge Chicago Lunch and Dinner Menu. Here is a list of our partners. If you are flying a Star Alliance partner in business or first class, you can access this lounge if you are departing from this airport. United Club and lounge locations - United Airlines Just follow the signage for Terminal 1, then take the underground tunnel from Terminal B over to Terminal C. Head down the disco walkway, head up the escalators, and you'll find the Chicago Polaris Lounge almost straight ahead, right in the middle of Concourse C. You can't miss the entrance. Essentials such as combs, toothbrushes, toothpaste, shower caps and shaving kits, are available upon request. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. United Polaris Lounge Review - Chicago O'Hare Airport [ORD] Just typing out that name is enough to make my mouth water. Learn more: The best airline credit cards. The Polaris lounge has a full service bar and hot food. Our partners cannot pay us to guarantee favorable reviews of their products or services. Blue accent lights highlighted different areas and stars on the ceiling created a sense of relaxation before even getting settled in the 15,000+ square foot lounge. The space is elegant and functional, with several luxurious touches such as shower suites, relaxation rooms, private pods, and a-la-carte dining. Lets go over the very basics of each of these lounges, including their locations, hours, and square footage. Some travelers can even enjoy free upgrades, including to United Polaris class, which will grant you access to a Polaris lounge. The Polaris Lounge bar is taking full advantage of the craft cocktail craze, led by mixologist Adam Seger. Passengers flying United Polaris business class on long-haul international flights, as well as certain Star Alliance business and first-class passengers, have access to these lounges. Review: United Polaris Lounge Chicago (ORD) - Live and Let's Fly While any United passenger with a valid same-day boarding pass can buy a one-time pass for United Club lounges (or a United Club membership), not just anyone can get into the coveted Polaris lounge. At the end of the day, whatreally sets United Polaris Lounges apart from other airlines is dining. They feature everything from a la carte dining and buffets, to nap rooms and shower suites, to great decor, to cocktails and barista-made coffee. While the Plaza Premium Lounge at GIG was the highlight of the lounges that I visited in Brazil, it didnt hold a flame to the gorgeous Polaris lounge that I had the pleasure of experiencing at Chicago OHare International Airport (ORD) on my way home. If you are flying United Polaris (not regular business class) on a long-haul international flight, you can use this lounge before departure, during connections, or upon arrival. Boston (near Gate B24). Travel times are estimates and are not guaranteed. Additionally, there are self-service refrigerators with juices, sodas, and waters available. This site does not include all credit card companies or all available credit card offers that are on the market. The lounge is 12,500 square feet, making it the second smallest Polaris Lounge. If you didnt book a United Polaris or Star Alliance business or first class ticket, you may still be able to upgrade to Polaris class using MileagePlus miles or PlusPoints. I follow recommendations and booked United Polaris SFO - London - first advice I read somewhere to take one of the last rows for privacy and less ppl walking around (due to covid precaution) well I did that, and it was a bad choice, first if you do that, you may not get what you want for dinner because you endup being the last one to get serve - the only choice that was left it was horrible and I spoke with the attendant and she got me a meal from Economy because my first and second choice was gone.yes from Economy an almost 5K ticket - on the way back I took row 5 and was much better - I got chocolates in SF to share with the flight attendants as I always do that just to do something nice for them - im getting ready to go back to Europe and decided to try a different airline - bed and amenities were good -ah also being in the last row ppl from economy kept walking and using the business class restroom - I cared about that because I wanted to be away from people - so don't get the last row EVER! United originally promised nine Polaris Lounge locations: Chicago O'Hare, Hong Kong, Houston, London Heathrow, Los Angeles, Newark, San Francisco, Tokyo Narita and Washington Dulles. Chicago O'Hare International Airport - ORD. Amenities include a heavenly memory foam bath mat, plush Saks Fifth Avenue-branded towels, slippers, and Cowshed Spa bath products in wall-mounted dispensers. But for the rest of the Star Alliance bunch, it's a different story. Airline Lounges | Chicago O'Hare International Airport (ORD) O'Hare Assistant O'HARE International Airport O'HARE(current) MIDWAY ABOUT CDA COMMUNITY Search: O'Hare Airport It was light but delicious, topped with whipped cream and chocolate cookie crumble. This information may be different than what you see when you visit a financial institution, service provider or specific products site. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. United Polaris Lounge Chicago Quiet Suites (Sleeping Rooms) Four daybeds are available. Just make sure that if youre traveling with more than one other person, your party is comprised of more Premier members than nonmembers. Click here to see a list of advertisers that we work with. Membership, Upgrade Points, Status, etc.? Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Don't get confused because there is a United Club lounge next to gate C16. There really arent many carriers offering first class these days and it really sucks to come off a sublime ANA F experience only to have to slum it out in the dumpster fire ORD is. Not only does the lounge have a full bar with complimentary drinks, but it also has complimentary buffet-style food as well as a full sit-down restaurant, where you can order off of a menu. A far cry from my recent options in Rio. From the dedicated Dining Room to the excellent shower suites to the lush seating throughout, this is a lovely space. United Airlines opened its brand new Polaris lounge in October 2021, welcoming business travelers flying internationally. There are also individual day beds available upon request in this amenity wing of the United Polaris Lounge Chicago if you want to rest a bit, though I didn't have enough time on this visit. Everything here is first come, first served there's no way to reserve a shower in advance. Chicago O'Hare International Airport (ORD) - United Airlines Unfortunately, my visit was brief, so I didnt get to test them all as I was clearly focused on the food and beverage. I love the look of these bars with the underlighting and black leather stools. A Boston native now living in Rio de Janeiro, Brazil, Chris has a passion for sharing travel tips for families and has been featured on BBC News, Parents.com, The Washington Post, The Weather Channel, and other publications. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Amateur level service at the dining room, burgers that make you wish you had McDonald's instead. The staff has visibly gone through rigorous training, and appears to be genuinely proud of the product. American Way, Hemispheres, CultureMap, JohnnyJet, and more. In case you want to take a shower before or after your trip, the Polaris Lounge boasts six gorgeous shower suites. United Club members and Star Alliance Gold membersdo not have access unless they are ticketed in business class, but may use one of the three United Clubs. Click here to see a list of advertisers that we work with. Complimentary Premier upgrades only include one companion; if there are more non-Premier travelers on your reservation than Premier members, book additional non-Premier members on another reservation or you'll lose your eligibility for the award. For me, the food and beverage was the star of the show at the United Polaris lounge at ORD. Overview Access rules Airlines Food & Beverages Yelp Comments Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Barista coffee is also available. I would say yes. Our opinions are our own. Buffet and restaurant with waiters. To me, the sign of a good lounge is if you wouldnt mind getting stuck there for hours if your flight was delayed. They need to post meal options 24-48 hour prior to flight so you can ensure the meal you want. These lounges offer dining through a hot and cold buffet, as well as drinks like wine, spirits, craft beer and cocktails. UNITED POLARIS LOUNGE, Chicago - Far North Side - Tripadvisor Rather the only people who can access United Polaris Lounges are those traveling on a flight marketed as United Polaris, or those traveling in select markets in business or first class on a Star Alliance partner. to save on your next trip. Is it available to order? White noise is pumped in the area in order to facilitate relaxation, and patrons may choose between a variety of sleep and relaxation inducing sounds. The soft white marble tiling, elegant lighting, and crisp blues make it a snazzy lounge with plenty of seating throughout. A brutal reality check I suppose. Travelers have access to a Concierge who can help with any request, from dinner reservations to tickets to entertainment events. Do not sell or share my personal information. Finally, in the back corner (and past the lounge's Dining Room) you'll find a large, quiet area with a few dozen armchairs. There was an excellent selection of hot options, salads, sandwiches, snacks, and desserts and they all looked fresh and delicious. This lounge is exclusively available for United Polaris business class travelers. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. If you want something softer, you can find two dedicated beverage stations on either end of the lounge. While the range of amenities is outstanding for business class, we were most impressed by the service. I am surprised by the overall 3.5 star rating of this lounge. The Polaris Lounge welcomes exclusively United Polaris business and first class customers, as well as Star Alliance premium passengers departing on international flights (Canada and Mexico excluded.).
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