The Ritz-Carlton Hotel Company, L.L.C. First of all, it took them 3 days to even call us back for an appointment. Definitely not a staycation hotel. And I had everything I needed and more. Guests appreciate our proximity to local attractions including notable museums and idyllic parks. Not what youd expect from The Ritz, pretty lackluster. It was not. As a spa guest, I was able to get free valet parking at the hotel, so I didnt even have to find street parking, which was super nice. In the lobby is a wine bar which has some takeout options, a separate lobby bar, a BLT Steak and a coffee shop. JW Marriott was a brand designed to compete with the big boysFour Seasons and Ritz-Carltonand it delivers. All content should be genuine and unique to the guest. The hotel has a gorgeous lobby currently decked out for Christmas. The Charlotte hotel, opened in late summer 2021, is no exception. Angela is amazing as well she always is seen helping her coworkers and is always a resource I hear for assistance in the Charlotte community. Unwind in upscale suites complete with local touches, an elevated beverage experience, and carpets inspired by a North Carolina designer. Today, Im going to share my review of The Ritz-Carlton Spa in Charlotte, as well as what you can expect when you visit the Ritz spa. I did. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. We had the most amazing experience at the Ritz. Private Bathroom Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This property is taking steps toward becoming more sustainable that can have environmental and social impact. The room was absolutely incredible. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Ironically, theyd forgotten the handwritten note by the Rooms Executive something Id never have known had she not told me herself later in the stay lol. Chicken salad that seemed like it was tuna in a can served with chips. I am extremely disappointed in our experience compared to my previous visits over the years. Contributions should be appropriate for a global audience. Theres a lot to know ahead of time, and a friend of mine filled me in before I went, so I figured it would be helpful to write it all out for you. Salt rooms are great for improving your breathing and enhancing your mood (although theres not a ton of hard research on this particular type of room, but I do think they are becoming more popular). Address: 201 W. Trade St. Charlotte, NC 28202. The suite we had was great and the bed was typical of the Ritz-Carlton, divine. They have even put up a temporary wall where the jacuzzi is which makes it feel under construction. Without the service, delivering on special touches and a nice property, you really have to question the ethics of charging the room rates they do. I am all about supporting businesses in need but to me this was extremely a waste of money. Moreover, it also has a swimming pool, a whirlpool, a fitness center, a nail salon, and a Himalayan pink salt room. The hotel was super conveniently located downtown, adjacent to the Spectrum Center for the UNC-Michigan basketball game, as well as within 10-15 min easy walk of all the restaurants where I met all my UNC alumni friends for lunches, dinners, and brunch. Yes, dry cleaning and laundry service are offered to guests. The rooms at The Ritz-Carlton feature a modern and elegant interior. I dont think Ive ever had such tremendous air con anywhere before. Sincerely, Michael Matthews Director of Sales & Marketing The Ritz-Carlton, Charlotte michael.l.matthews@ritzcarlton.com, Extended Stay America Hotels in Charlotte, InterContinental (IHG) Hotels in Charlotte, Hotels near Belk Theater at Blumenthal Performing Arts Center, Hotels near Studio Movie Grill (Epicentre), Hotels near Johnson & Wales - Charlotte, NC, Hotels near Central Piedmont Community College, Hotels near Carolinas College of Health Sciences, Hotels near Queens University of Charlotte, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. And dry saunas (which can be anywhere from 150 to 195 degrees Fahrenheit) are great for promoting recovery and improving circulation and I love that post-sauna feeling so much. Additional sorting options might be available (by type of traveler, by score, etc). The 5-star The Ritz-Carlton, Charlotte Hotel is situated 0.8 km from the Uptown-area BB and T Park Stadium. Restorative Retreats The Beauty of Silence My wife and I stayed a few weeks ago and had an amazing stay, we knew the kids would enjoy getting away and swimming in the amazing indoor pool.We travel quite a bit and stay at lots of nice properties and one thing that sets a good property apart from a great property is the staff, and thats where this property really shines! Chicken salad that seemed like it was tuna in a can served with chips. Bathtub As others have indicated there was car noise from the street and I was on the highest floor. They also had left many bottles of room temperature water in the kitchen, and left a fan by the bed with an extension cord. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I ordered my lunch at the spa front desk and was told it was a minimum of 45 minutes until it was ready but they didnt give me an exact estimate. be liable to the reader or any other person or entity for any inaccuracies, errors in or omission of any information or data therein or for any actions taken in reliance thereon on or for any damages arising therefrom or occasioned thereby. This place use to have top knotch food. more. Tripadvisor performs checks on reviews. COVID-19 updates and what to expect at our hotel, Renovated luxury hotel accommodations with views of downtown Charlotte, Bi-level penthouse spa with organic treatments, a salt room and Aqua Lounge. This was such a treat! This property failed on both. She felt like royalty staying here. Both of our stomachs were funky after we left. As far as lunch, heres a little con: You can order from the Aqua Lounge menu, which was fairly limited, and it was quite pricey (Im pretty sure a mimosa was like $16 or something outrageous but its the Ritz). It was full of big cozy couches, chunky rugs, small tables, thick throw blankets, soothing hums, dark lighting and even a small salt lamp. I visited the refreshment stand many times during my visit, and I loved this special touch. Your experience you described is below our standard. Save my name, email, and website in this browser for the next time I comment. Are any cleaning services offered at The Ritz-Carlton, Charlotte? On a weekday, it may have been a bit longer of a trip due to traffic. Private Bathroom, 82 m Immediately after checking in via the app two days prior. <link rel="stylesheet" href="styles.7e866a1c5c103219.css"> Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Two entrees, coffee and juice came to $49. I walked out of there relaxed, zen and fully pampered. Room was ok, air conditioner was not operating properly so very warm all night. I felt like there were a few special things (like a warm neck pillow, a warm eye mask and more) that made it seem very upgraded. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). This is the version of our website addressed to speakers of English in the United States. Visits to the salt room are included in any one of the Ritzs spa packages, as is access to a 16-head experience shower, sauna, pool, and relaxation area, with everything you need to style your hair post-experience. In order to get to the spa, you have to take the elevator up to the 17th floor. Spa and Salon Hours of Operation Monday - Thursday 9 a.m. to 4 p.m. Friday - Sunday 9 a.m. to 7 p.m.. Dining:I had a pleasant breakfast at BLT steak which was surprisingly cheap. Otherwise, all of the staff couldnt have been more friendly and eager to help. The BLT Steak serves breakfast as well and they have room service available until Midnight. The site to which you will be transferred is not part of the The Ritz-Carlton website and the presence of this link on the The Ritz-Carlton website does not mean that The Ritz-Carlton Hotel Company, L.L.C. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. The Ritz-Carlton, Charlotte, nestled in the heart of the vibrant Uptown neighborhood, offers five-star luxury with distinctly local touches. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. Staff is very friendly but amenities are lack luster for the price. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. What are some of the property amenities at The Ritz-Carlton, Charlotte? From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. However, I would suggest to give it a chance after COVID. Happy Monday to you, friend! See Travel.State.gov. Review of The Ritz-Carlton, Charlotte. We also really like the pool and gym. These opinions do not necessarily represent the views of Booking.com. Unwind in one of three lounges before a rejuvenating massage, facial, manicure or pedicure. We enjoyed breakfast at the BLT and Taylor was very helpful with our order. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Taxes and fees that are shown are estimates only. As a customer I understand businesses are going through tough times but don't take all the stuff away AND jack the price up that much. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. All rights reserved. You can sort and/or filter them by time of year, review score, and more. Very classy and most unexpected. Please see our partners for more details.

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