I will not pay the $95 over charge, its not my responsibility. When I call to make appts. Nothing fools them. I can't say, From Business: We have designed our website to provide a comprehensive dental resource for you and your family. The woman I spoke to was very friendly, and good to deal with. Crap like this in our faces is also why people are cutting out paid-for TV. In July, I received a LATE NOTICE from Aspen Dental. Enable collaborative features and customize widget: During a conference call on 10/26/2021 with ****** *********************** employee), a **** representative and myself, the **** insurance agent explained to ****** that Aspen Dental charged more ($301) than the allowed amount ($206) for the the tooth filling. Then they waited to June to send it to my insurance, but my insurance wanted copies of my x-rays before they would pay. Aspen Dental has issued a refund via my debit card. Try getting them to understand your side. Aspen Dental form, generate your personalized digital signature in a few fast actions, and streamline your workflow without the need of leaving your browser. Refund Policy for Patient Accounts with Credit Balances and NO Future Work done went bad in less than a year. Being billed after billed and paid through insurance. Explore dentures. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, cl, Aspen Dental in Auburn, NY is open for all appointment types. One of the 'stubs' became lose and they told me I had to have ALL my top teeth removed and fitted with a denture. Insurance Claims Processing Specialist job in East Syracuse at Aspen When a provider is locked into private practice, especially as a sole practitioner (as I was), doctors dont know whats going on in other offices, much less across the industry. BBB Business Profiles may not be reproduced for sales or promotional purposes. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. lower, they were defective and they had to make another pair on 07/31/20,then they were defective, then on 01/25/21 they had to make another pair and these are defective clasp are breaking off in my mouth this is very dangerous. Since the orthodontic consultation was not agreed to it was basically a free visit. The girls in the office as well as the office manager Lisa are extremely helpful. 6 appts. Since everybody already knows each other, its much easier to calmly & rationally discuss the issue, in order to come to an agreement that works for everybody. Aspen Dental: Reviews, Complaints, Customer Claims | ComplaintsBoard I rescheduled another visit since my tooth still isn't feeling right for 1/24/22 at 3:30pm as I could make that appt from work. 4/13/23 I had an appointment at Aspen Dental for 830a. Desired outcome: My professional advice to Aspen Dental: Close half your offices, before the next economic crash makes you close them all. Desired outcome: See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. With dentists and specialists to support your entire. I called and explained that I paid already and should not owe anything. Please note that this policy supplements the overall refund policy and is strictly related to dormant or aged credits. Went aspen dental was give a quote, took quote with me in to office, tech took quote laid on counter,went to see finance person she started yelling that my insurance was unlimited when i when to see the dentist the tech took the quote, when i asked for it she said it was in my welcome bag when i got home looked in the bag it was not in bag next day i returned they told me that i had left it in the office and printed up another quote with a different price. The receptionists are ve. Sent to finance lady, of course they said the most expensive package was best for me. I have called them, filed a complaint and a review of appeal with insurance company. Aspen Dental Lawsuit - Highlights and Reports - State of the Suit She started going there and said they did a really good job and so I started, WOW, What a terrific dentist. Throughout this process, the owner of the . Its funny. 7 complaints closed in the last 12 months. # 104658] I paid for a set of upper dentures. Aspen dental is very cunning and dishonest. Went for a routine cleaning (which is covered 100%), on my insurance on May 1, 2010. I can not finished treatment with Aspen Dental because they dropped me as a client. I conceded, got the root canal but now Aspen Dental is withholding both treatment and money when requesting a refund. Smile anytime. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. So I went back in over Christmas Break to get them to adjust it. So now I am left with a lower denture that does not fit. Its really difficult to watch this next video, but I did it once out of professional obligation. Desired outcome: Get Form. Aspen Dental | Complaints | Better Business Bureau Profile I have always been terrified of dentists, but not any, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation. I wanted implants and such, but, I was advised to follow the plan they had come up with. The staff is wonderful and friendly, and both Dr. Konys, WOW, What a terrific dentist. Aspen has scammed so many patients, never go to them. The dentist made me feel worse about myself then I already did. And was given a billing statement for $395 and told to pay half of the Amount in order to make my next appointment. Click Supplemental at the upper right. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. This is how things have gotten so bad, and there is no relief for working dentists under capitalism. Aspen Dental Refund Processing in East Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. I've had many entist in the past 50+ years, and he is one of the ve, The name of our practice is "Very Gentle Dental", where we provide quality dental care in a very gentle, friendly, noninvasive manner. Part Three of FRONTLINEs documentary series America and the Taliban examines the United States rushed exit from Afghanistan and what it left behind. I have document stating 3-5 days. She is good at explaining the condition of my teeth at the same time the options that is available for me. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. I had caps/crowns or whatever they are called on all my top teeth. Pain has a way of making people see things differently, and it changes priorities. I claimed bankruptcy a few months after that. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I also got a 140.00 toothbrush handed to me, not asked and billed forI took back and explained he knewmy situation of no money and you hand me this without even asking? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I am having a problem now with them billing me for something that as part of the group program they agree to accept a set fee. After contacting my insurance, I found out that the copay for office visit is 5 not 10 as they have charged me. Aspen Dental | Complaints | Better Business Bureau Profile With news outlets facing more censorship and restrictions from the Taliban, Afghans are turning to social media and citizen journalism for information. Syracuse Dental Group Dentists Website (315) 401-7778 314 Strathmore Dr Syracuse, NY 13207 32. I have not heard back from anyone about removing the $95 charge and taking my account out of collections. They took my insurance card and told me that insurance would provide discounts of $7,445.01 and that the insurance would pay $2,863.92. Carefully consider the reasons for that? Keep corporate management to a minimum. I then noticed things like a $135 Oral B toothbrush and called Aspen Dental back and they told me on the phone that those were things I did not have to pay for and that I would be receiving a refund of $170. Also, despite my objections; I was told that a root canal was need so they could better fit the new crown. Hopefully I will be able to find a clinic that stands by their work and have a decent quality products. As I stated, this is the second time this has happened. The Aspen Dental network is committed to breaking down barriers to care. My appointment date was 12/19/2023 and I just got a bill for 161.00 I paid 60% at the time I made the apportionment and 40% after I got the services done. What is Ric Size? Updated November 28, 2017, Baseball, Statistical Truth, and the Return of History, A Baseball Fans HoF Ballot & Rationalization, Extended Play 2019-21: Primary Colors & Bonus Tracks. Aspen Dental nor any representative of Aspen Dental has yet to contact me via phone nor email in regards to this issue. There is obviously an issue with the manufacturing of these teeth. In my opinion I was treated by techs who didn't know what to do. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, clea, Aspen Dental in Syracuse, NY is open for all appointment types. When you start in dentistry, you quickly learn that whatever direction you choose, it will be entirely yours. I went to Aspen Dental in *************, ***** in March 2021. When the procedure was over, the hygienist handed me a bag with an electric toothbrush and a so called special mouthwash to treat my gums. Aspen Dental | Complaints | Better Business Bureau Profile The company says that it also provides support services to dental offices owned by local dentists. Third Party Financing and Credit Cards. Before the appointment I received a credit rejection letter. Business Response /* (1000, 5 . If, NEW SMILE - NEW BEGINNINGS WHERE WILL YOUR NEW SMILE TAKE YOU? I did expect the cheap dentures to fit and be comfortable so I could use them. All the dentists speak perfect english with no accents, which is very hard to find, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. Headaches every time for days after the crown is put in. She is good at explaining the condition of my teeth at the same time the options that is available for me. get rid of the extra charges the bill was paid in full for 5 months. Furthermore, the $720.00 (in eligible charges) for partial was not covered per the Ameritas rep (Barbara) because the code submitted to them was some miscellaneous generic code that did not indicate that it was a partial replacing the temp one after 6+ months. My next (unnessary) appt. I had to go to the ER and was put on steriods. On my next visit I told ********* that permission wasn't given for a credit report. Is this your company? I plan to fight, but looking at the thousands of billing complaints I don't have much hope. The insurance representative said that they paid claims filed by Aspen twice for the exam/X-rays and then for the filling to repair the tooth. I tried to call them today 04/26/2023 to ask if they did as I requested and they blocked my phone number. and it to quite a while to fix it. Aspen Dental Refund Processing in Clinton, NY with Reviews Hopefully this was just a mistake, and not a habit. Desired outcome: I know this because Ive now practiced locum tenens for 3+ years, after closing my private practice which served in Lake County, Fl for over 17 years. BBB Business Profiles are subject to change at any time. I myself went and called METLIFE and I was told aspen dental either needs to mail or fax the claim information to they so that net flier can process it.. no emails are allowed.. Explore Till's life, murder and legacy through the 'Un(re)solved' project. The rep confirmed that I owed about $40 which is what I paid. So they split my gum open again with stitches. I have to re-glue twice a day to keep in my mouth. I provided my dental insurance group Id number and met life contact information so Tamara could contact them to process for the FREE EXAM.. Tamara told me that my insurance wasn't working which was very odd.. I filed complaint with NY State Attorney General's office, got letter back they received it and have never heard another word. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. As a matter of policy, BBB does not endorse any product, service or business. Drumlins Dental Arts Dentists Oral & Maxillofacial Surgery Website 23 YEARS IN BUSINESS (315) 446-6477 2217 E Colvin St Syracuse, NY 13210 33. The ADA will not act in the interest of working dentists, as they are bought-and-paid-for by insurance and other corporate giants. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. In the Claim, click This Claim Only. I spoke to the office manager who was rude and condescending to me. Share your photos and videos with others to prove the truth of your words. I needed a denture repair. When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. The appt for the crown was made for Fri Sept 30, 2022 at 9:30a. Aspen compared the bills, and agreed. When he left the area, his assistant bent down and said "make them re-do it".

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