2020, Metropolitan Transportation Commission. Skip the side navigation menu and go to the main content. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. It is accepted on all Bay Area public transit, including all Muni vehicles, BART, AC Transit, Caltrain, SamTrans, VTA, Golden Gate Transit and Ferry, San Francisco Bay Ferry and 14 other Bay Area transit services. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. Clipper says it does not take funds away, even if the card goes unused for years. How does autoload work and how do I sign up for it for my If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. CALIFORNIA Clipper Children under the age of 4 always ride the BART for free. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. Riders can apply for the program today at clipperstartcard.com. Clipper cards pending pass? : r/Bart - Reddit Does the value have to go to zero before the new funds roll over or something like that? Roadshow, Please turn on metering lights to make morning commute smoother: Roadshow, Are LA drivers better than those in the East Bay? That's probably the first step. Pay With Imagine you want to take a trip on SMART that costs $5.50. To find out more information about replacing an RTC card, please visit 511.org. On a successful tag, lights and a "Travel OK" screen will appear on the machine. You can perform the following transactions on Ticket Vending Machine: Purchase an Adult Clipper card for $3 at select light rail platforms Load Clipper e-cash value, VTA Monthly Pass, or other transit Find out your options for loading value on a Clipper card on our Clipper page or on Clipper.com. Select "Transit card" and "Add Clipper card". Qualifying individuals include: The Clipper BayPass program kicks off the recommendations of the Fare Coordination/Integration Study, which focused on creating a more customer-friendly transit fare system in the Bay Area. A couple of things have to happen before you can use the value. All residents of select affordable housing communities managed by MidPen Housing in Alameda, San Mateo, Santa Clara, and Solano counties. Accepted by all of the Bay Areas 20+ different transit agencies, your Clipper card holds cash value, Picking up your value means loading the value on your card after youve placed an online or phone order. Youth 4 and younger are always free on the cable car. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' 55-A West Santa Clara Street Bay Area Metro Center For more information, please see our Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Main Fax Number: (415) 536-9800. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. You will need to use this new email address the next time you log in to your online account. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. The EZfare app is no longer selling tickets, and customers are encouraged to purchase their transit fare through the Clipper Card mobile app. Home | Clipper Violation of California Penal Code 640 is punishable up to the maximum penalty allowed by law. The I have loaded a lot of money on a clipper card through the website months ago. The card needs to communicate with the servers, so that might be the issue. Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. Dear Abby: I have a great life, so why have I fallen into this shameful behavior? This is separate from confirmation of payment. Tip: Always Tag Your Clipper Card on Muni (Regardless They arenot31-day passes. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. You can also use it as a photo ID when paying with cash. WebClipper cards are dispensed one card per transaction. Once you do that, it will show up in your account. No, transit agency ticket offices cannot load value to mobile phones at this time. A group of 50,000 Bay Area students and residents have been invited to participate in the program, which will offer free access to all bus, rail and ferry services in the nine-county region. The deadline to transition to Clipper for the 50,000 BART riders who have used EZ Rider cards for transit trips over the past few years has already been pushed back by more than two months, to mid-December, and now BART is concerned the 41,000 remaining EZ Rider account holders will experience an unpleasant surprise when the Failure to comply with VTA's fare policy is in violation of California Penal Code 640. 6. *available through the Clipper Day Pass Accumulator feature. WebKnown as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of Californias Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. You'll need to use the Clipper app to set up Auto-Reload for a card on your phone. (opens in new window). If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. hashblunt 5 yr. ago Hm true. Go Pass on Clipper Program | Caltrain Violators are subject to fines and can lose their transit privileges. I loaded value online, but when I tried to use my card, it wasnt there. Express Fares are forExpress Bus routes only. Get Morning Report and other email newsletters. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Adult Clipper card usersmust pay the surcharge in the form of Clipper cash (only). If you want to load money in your clipper card for the bart, the easiest way is to go to the station, scan your card, and fill money from their booth. If you still want to proceed, purchase a new Clipper card. Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. Monthly passes are the most convenient way for regular customers to get unlimited access to Muni service, including cable cars, for a calendar month. How does Auto-Reload work with monthly passes? Fare inspectors regularly patrol the system and ask passengers at random to No refunds will be made for purchased passes, based on VTA Board approved Fare Policy. They make getting there, and back, so much easier! WebMonthly passes can be purchased on your Clipper card or on the app for the current month from the 1st 16th via the app or at any Clipper retailer or at a Ticket Vending Machine On the cable car, the conductor carries a handheld card reader. Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. May ride VTA Express Bus service without an upgrade, One pass is good for eight hours from the time of purchase, After the fun, just hop onboard youll already have your pass, Passes are 25% off of the regular Day Pass price from groups of 100 or more., Passes come in multiple day options (1-Day, 3-Day & 5-Day) for varying schedules.. Some transit agencies charge fares based on distance or zones. This is just another barrier to transit: an opaque payment system. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Help | Clipper All rights reserved. 2 Hours of FREE Transfers when you purchase a single-ride fare using Clipper. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value A Clipper card makes iteasy and affordableto ride VTA withfree two-hour transfers. WebWhat should I do if my card is lost or stolen? With the card you can buy discounted VTA Senior/Disabled monthly passes using Clipper or load cash value onto the card. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Total dominance: Steph Curry breaks NBA Game 7 record, leads Warriors over Kings, How did $300 disappear from our Clipper cards? Clipper Clipper can also be used to unlock Bay Wheels bike share bikes. Q: Im taking VTA, and *ding*: you are down to less than $1 on your Clipper card. If one does not use the Clipper card for six months, it can be frozen. MTC will provide funds for the two-year pilot program to transit agencies to offset the revenue impacts of the Clipper BayPass pilot. You can find the booths with Clipper cards on the arrivals level at Terminals 1, 2 and 3 or on the departures level at the International Terminal. I used the card on the bus and BART last Thursday, but the money is still pending. If you order online and set up automatic reloading, your card is free! What does it mean to pick up my value and why do I have to wait to do it? In London you don't even need a pass - you just use your NFID enabled debit/credit card, or Apple Pay. Email: wbacon@bayareametro.gov, Michael Eiseman, BART Express bus fare is required for any trip that includes express service. You can order a card and value online but note we can only mail cards to domestic addresses. Email: MEisema@bart.gov. What is the best way to tag on the new Clipper card readers? You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. It's simple, saves you money and you can start anytime of the year. For more information, please contact Fares@vta.org. Credits. Just load your Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Visit VTA's Fares page for more information. Huh? Clipper The Clipper BayPass program is designed to measure how an all-system pass could impact travel in the Bay Area. Lost or stolen Day Passes or Monthly Passes will not be replaced. But if a customer already has value on his/her card, that value should not be removed. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. In 2023, the project team expects to expand the Clipper BayPass pilot to at least ten Bay Area employers of various sizes. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. Clipper Card Transit Office Monthly Pass: Marin Local 31-Day Pass - $80 Marin Local 31-Day Senior/Disabled Pass - $25 Split Payment Option: Yes Transit Office; Clipper Card Metrolink Los Angeles Web: www.metrolinktrains.com Tel: 800.371.5465 Services: Rail Forms of Payment: Cash, Debit/Credit Cards, Checks Ways to Pay: Ticket To apply for an RTC Clipper card, youll need to visit a participating transit agency location. Can I set up Auto-Reload for cash value and a pass? Select Clipper card and follow the instructions to add a card and load value. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? For example, a monthly pass for July is available for purchase from June16through July15. Route 22, 64A, 64B & 522: Temporary Bus Stop Closure at Santa Clara & Montgomery 4/12 - 4/26, Routes 22 & 40: Temporary Bus Stop Closure - Eastbound El Camino & Farside San Antonio - 4/24/23 (8PM) - 5/1/23 (12PM), Routes 25 & 71: Temporary Bus Stop Closure - Northbound White & Farside Story - (4/24/23 - 5/3/23), Route 61: Temporary Bus Stop Closure - Eastbound Sierra & Nearside Piedmont - (4/26/23 - 5/12/23), Route 61: Temporary Bus Stop Closure at Northbound Bascom & Pamlar Until Further Notice, Routes 64A & 83: Temporary Bus Stop Closure - Northbound Winfield & Blossom River - (5/26/23 - 5/27/23), Regional Transit Connection (RTC) Discount Card. Scratch-off design allows cardholder to select days of use. Scan this QR code to download the app now. If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. What happened to my order? After that process is complete, you need to tag your card to activate your Auto-Reload set-up. If its determined that the card has been damaged while under your care, the Balance Restoration Fee will apply. Choose to stay logged in or to log out. And at KRON Channel 4, Stanley Roberts (a.k.a. SamTrans Monthly passes are available only on Clipper and may be purchased between the 21st of the month prior month the pass is valid, until the 15th of the month the pass is valid. For example, if you have an AC Transit 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12. Clipper patrons must tag their Clipper card before boarding a light rail vehicle. How to Buy | SamTrans and our See the Google Pay How-To page for more details. My card/value was blocked due to an expired credit card. Two beeps and a yellow light means you paid, but your remaining balance is less than $2. Select Clipper card and follow the instructions to add a card and load value. Phone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your 31-day pass becomes active the first time you use it to pay a fare. How long do I have to pick up the value before it expires? For all other cards on your phone without HVD, value will be available immediately. Why wasnt I notified this would happen? Paratransit trips are not included in the Clipper BayPass program. Choose to stay logged in or to log out. Riders paying with AC Transits mobile payment platform don't need to pre-pay for a This allows students, teachers and chaperones to ride VTA buses and light rail to museums, cultural events, libraries, and other popular destinations for free. This second phase of the pilot program will offer the pass, for purchase, to organizations which are interested in offering their employees an unlimited Bay Area transit pass. Looks like you need to contact them or maybe head down and ask a station agent. Does VTA require and enforce proof of payment on light rail? Opens in new window. Your session is about to expire due to inactivity. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. Find your card and select Manage Auto-Reload from the More Options menu. No refunds shall be made for purchased passes. WebClipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 MondayFriday 7 a.m.7 p.m. Saturday 7 a.m.4 p.m. You can use our automated phone service 24/7 to Youth and seniors pay their regular fare on Express Buses. Can I get a refund for lost or stolen passes? Annual Pass Applicationwith Terms and Conditions. Your session is about to expire due to inactivity. How do I set up and use a Clipper card on my phone? up value on a clipper card Clipper can also be used to unlock Bay Wheels bike share bikes. Add Clipper to your phone before you take-off! Download and follow the instructions on the application, and your Youth or Senior Clipper card will be mailed directly to you. Scan this QR code to download the app now. All rights reserved. We are unable to display alerts at this time. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. MTC is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Youth and seniors can apply for reduced fares and access to discounted passes. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Clipper is the Bay Areas all-in-one transit card, with discounts for youth, seniors, people with disabilities and people with low incomes. Your card should arrive within 5 to 10 days. We notify customers 30 and 60 days before the expiration date of their payment card on file. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. 7. Can I lend or give my EasyPass to a friend - AC Transit Copyright 2023Metropolitan Transportation Commission. A: Your anger is warranted. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. If you forget to tag off, thats the fare you will pay. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. After your second tag, the card reader will display a message that your initial tag was refunded. Key Clipper information translated to Chinese. BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. So if your primary funding source is declined, your order will be charged to your backup card. If it is damaged, however, you will need to pay the $5 fee for a replacement card and restoration of your balance. See the. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. WebAvailable on Clipper as a prepaid fare, a local 31-day pass is valid for 31 consecutive days. Foreign coins and VTA light rail operates on a proof-of-payment system. All rights reserved. If you want to ride, you will need to tag again. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. If you do not hear any beeps or see any lights, your card may be defective or damaged.

Wisconsin Public Restroom Law, Helen Crawford Obituary, Articles C