If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. You should have it available at the gangway when disembarking so please. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. You are responsible for complying with the policies. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. For questions about your service or about billing, please contact your home network customer service. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Travelers diarrhea (TD) isthe most common illness to affect travelers. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. . Please log in to purchase your shore excursions. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. The time to reserve your desired stateroom, suite and dining preference is now. It has. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. Hours are from 6:00am until 9:00pm. We cannot process refunds on these cards. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Inmany ports taxi lines can be long and distances to private transportation can be lengthy. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Frequently Asked Cruise Questions - Know Before You Go For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. [ Back to Top] Azamara You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Appointments may be made in advance on our web site athollandamerica.comor once on board. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Complimentary champagne will be served at the auctions. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Or please visit royalwed.com. Holland America's Koningsdam provides relaxed cruising with luxury stay experiences through Alaska's Inside Passage. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Please contact Ship Services for further information. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. We will acceptU.S. travelers checks. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. You may also receive arrival documentation from Immigration when arriving at the airport. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Allsuch requests should be made before sailing through your travel advisor. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Oxygen: Holland America - Ships and Itineraries 2023, 2024, 2025 - CruiseMapper Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Now more options are available. Place a card with your name and address inside your baggage, as well as on the outside. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Keep them close at hand . You will recognize our representatives by their Holland America signs. Mobility Equipment: The safety of our guests and crew is our number one priority. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. The Cruise season kicked off in 2021 with sailings to Alaska, bypassing Canada. Items that should be registered generally include those not manufactured in your country. Children ages 3 - 6 years old have a sign in and out policy. E-cigarettes are allowed in designated smoking areas, as well as inside passenger staterooms (but not on balconies). Next are listed HAL's first departures by . Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Table number and table size are on request only, and will be assigned by the Maitre d' on board. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Please practice wearing your life jacket. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Login to your account before you ever step onboard to get prepared for your journey. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Download the app before your cruise, log in, and immediately start using Navigator. On 10/24/2021 at 9:50 PM, Blackduck59 said: I wonder if when the current No Smoking in the casino show a rise in casino play maybe they will decide to make it permanent. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. In Australia, call us toll free at 1-800-260-639. Is smoking allowed on cruise ships? A line-by-line guide popular and unique itineraries. Some clearances will require face to face inspections, details will be communicated to you onboard. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Smoking is permitted in designated exterior open deck areas of all ships. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. suits you. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. There are so many choices on your Holland America Line cruise. Youth Staff cannot assist in the washroom in any way. You may request seating time, table size and indicate with whom you wish to dine. Smoking is prohibited in Guest staterooms and on balconies. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. Limitations apply. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Casual dining is available in the Lido Market every night. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. No more waiting for printed cruise documents. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). No internet purchase required to download or use on board. Kind of pointless to have a bank of non-smoking slots located right next to the smoking end of the bar! The date range used is invalid. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Tax and excise on tobacco here has been a cash cow for the federal government. Koningsdam Cruises 2022, 2023 - Holland America Ship, Itineraries | Atlas Cruises and Tours 1-800-942-3301 Tours Tours Africa Tours Antarctica Expeditions Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. A luxurious dining experience in a room graced with fine art and antiques. Smoking (including e-cigarettes) is never allowed in cabins and on cabin balconies. Transfers are available to Flight Ease guests and to guests who have independent flight plans. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. This requirement does not apply to U.S. or Canadian citizens. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. You can also complete your health assessment and book shore excursions prior to your cruise. (Required for kids and tweens ages 3 12). Zealand, these policies and the legal drinking age apply to guests 18 years or over. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. to sail. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. There are three cruise lines Costa Cruises,Holland America Line and Princess Cruises, which allow e-cigs to be smoked incabins. Holland America Line Amends Protocols on Masks and Casino - Cruise Hive Conserving Water and Reducing Waste Water Discharges: We make the most of our water.

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