Or check out ourHelp Centrefor commonly asked questions. Fixed term student memberships can be terminated early by contacting PureGym Member Services, and you will be refunded 50% of the remaining membership period. Here you can: Go to MYPUREGYM and log in with your email address and password. Please remember to always check your spam folder. The best way to do it is by cancelling online or making use of their customer support. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. You must be at least 14 years old to become a member of PureGym. If your home gym is no longer convenient, you can transfer your membership to a different gym. Monatlich kndbar und ohne Mindestlaufzeit. If the online cancellation option is unavailable to you, please cancel directly through your bank. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? This is clearly deliberate as i have read multiple tweets of the same issue going back years. To do this, please submit the follow-up certificate via MYPUREGYM. They'll then be able to re-join PureGym using their Vitality membership. This can be due to several reasons: No fee shall be charged to Premium/Unlimited Members. You agree to advise us immediately of any change to the Members Details provided. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us. Free passes should be booked to start before the advertised expiry date. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. Adolescents from the age of 16 and above are allowed to work out only with the consent of their parents, which must be proven in writing (parents must be present when signing the membership contract). Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. As a Premium/Unlimited Member, you can pause your membership for 1 to 3 months per year free of charge and without prior approval. No, no time stop can be requested for a previous period. You just need to log back into your Members Area and unfreeze your membership. Alternatively you can email[emailprotected]if you prefer. How do I cancel my gift voucher or 1 to 30 day pass? Free multi gym access outside of term time is available to eligible students signing up via Unidays before 31st October 2022. Keep scroll down and find the Membership cancellation option. So how do you cancel your PureGym membership? To cancel a rolling monthly contract, you'll need to cancel your membership at least four working days before your next payment is due to stop the payment being taken. Get in touch with Member Services at member.services@puregym.com and let them know you would like to cancel your membership. You cannot work out at PureGym until you have paid the full membership fee. Please make sure that your email address is always up to date. You can receive a new Friend ID at the club for a fee of CHF 20. Many people will have a monthly PureGym membership. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0FRS), Registered in England No: 6690189 Reg. You can cancel the additional subscription by giving notice to the end of its contractual term. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. Step 1 Log into the Member's Area linked here. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. Can I Cancel My PureGym Membership Anytime? This means youll be able to access your gym at restricted times of the day when you pay a lower membership fee. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. How do I cancel my fixed term membership? PureGym have 45 days to issue any prize. Get a health quote Get a life quote Kick start your PureGym fitness journey Equipped with everything from Pilates to kettle bells to help with your fitness plan. You can also bring a guest with you four 4 times at no cost. You can book a Live Group Fitness course via APP or MYPUREGYM. Friends must also sign the visitors' book in the club. Start date can only be delayed up to 7 days. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances. You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. If youre away temporarily, you can also freeze your membership for a reduced monthly fee. No certificate is required to apply for a time stop without cause. Hurry, ends midnight! This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Please call Member Services for options available to you or for any further information. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining. If you're cancelling within 14 days, the full pro-rata amount will be refunded. Before going to know, How to cancel PureGym membership? Please send us the certificate via MYPUREGYM. If youre changing your bank details well need five days notice before your next payment is due. With over 280 gyms, youre free to pick and choose according to what suits your location best. 2009-2023 Pure Gym Limited (1.2.32402-SPT-272-Rc69905 0EGG) Registered in England No: 6690189 Reg. If you are within 5 days of your direct debit being due, youll need to wait until the direct debit is processed before being able to cancelonline, or you can cancel your direct debit with your bank. You can obtain information ONLINEor ask a member of staff at the club. refer to the GTC. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Invoices will be sent at the beginning or the end of the month. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. The easiest way to cancel your PureGym membership is through the online cancellation process. Personal Training is arranged directly with the PT and not with Pure Gym Limited. Existing Plus members cannot downgrade to then get a month for free, Offer must be claimed using the promotional code, SAVEHALF or TIKTOK50. You can add the addtional subscription to your existing membership on MYPUREGYM under "My contract" at any time. Your email address may have been stored in our system more than once. Verwende dazu beim letzten Schritt im Webshop den Promo-Code: FIT10. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. You can get a new membership card at any time at the club for a fee of CHF20. The start date can only be delayed up to 7 days. In that case, you cannot resume your workouts until you have paid your membership fee. To do this, please send a request to the Member Administration Department via the CONTACT FORM. If you have a fixed rate membership, you will get 50% back on any unused membership. From there, you will be able to cancel your monthly membership. Offer cannot be used in conjunction with another offer. From here, you can follow the cancellation instructions. You can upgrade to an All in One subscription at any time. We will be happy to reactivate your contract. Note: Make sure to do this four working days before your next payment is due. Continue with Recommended Cookies. Please observe the notice period stipulated in your contract. You can check it at MYPUREGYM. If you want to keep track of your payments, Nova can easily do this for you. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. Offer is not valid at PureGym South Kensington and PureGym Clapham. Please contact the MV (Membership Administration Department) if you did not receive this email or visit FITNESS ON-DEMAND. you can get in touch with us via social where we will aim to respond as quickly as possible. Offer is only available at selected gyms and cannot be used elsewhere, or exchanged for cash. The renewal fees can be paid online at any time using the payment slip on your invoice. Your rights under this agreement will not be prejudiced. We may not have received your payment in our account before the invoice was sent.

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